Customer Solutions Specialist
2 weeks ago
At Probe CX, we're driven by a passion for delivering exceptional customer experiences. As a Customer Solutions Specialist, you'll be part of a team that's dedicated to making a positive impact on people's lives. Your expertise will be crucial in managing customer interactions, resolving issues, and providing solutions that meet their needs.
About the Role:
- Manage customer inquiries and resolve issues in a timely and efficient manner
- Provide assistance with payment plans, direct debits, and meter readings
- Work collaboratively with the customer to find solutions that meet their needs
- Meet required standards of quality and attendance
What We Offer:
- Comprehensive paid training to ensure you have the skills and knowledge to succeed
- A diverse and inclusive work environment that values and celebrates individuality
- Opportunities for career growth and development
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