Senior Customer Service Representative

3 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $105,000
Job Description

We are seeking an experienced Travel Consultant to join our team. As a key member of our travel service team, you will be responsible for coordinating and fulfilling travel bookings for clients, ensuring all details align with client preferences and company standards.

You will utilize travel management technology tools to optimize the travel process, from initial booking to final itinerary confirmation. Additionally, you will identify and promptly resolve complex travel-related issues, leveraging your skills in conflict management and customer relationship management to de-escalate.

Key responsibilities include:

  • Coordinate and fulfill travel bookings
  • Utilize travel management technology tools
  • Identify and resolve travel-related issues

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