Healthcare Customer Service Representative

1 month ago


Carlton North, Victoria, Australia ForHealth Group (Dayforce) Full time
About ForHealth Medical Centres

We are a leading provider of healthcare services, dedicated to delivering high-quality care to our patients. Our team is passionate about making a positive impact on people's lives.

Salary Information

The estimated hourly rate for this position is around $28-$32 per hour, depending on experience and qualifications.

Job Description

As a Medical Receptionist at ForHealth Medical Centres, you will play a vital role in providing exceptional customer service to our patients. Your responsibilities will include:

  • Greeting patients and welcoming them into our centre
  • Collecting and entering patient details into our database
  • Scheduling appointments when required
  • Answering telephone calls and enquiries
  • Providing administration support and other ad-hoc duties

You will work collaboratively with our healthcare professionals to ensure a seamless experience for our patients.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Exceptional customer service skills
  • Excellent communication skills, including a professional and personable telephone manner
  • Detail-orientated and able to multitask
  • Able to work as part of a multifaceted team and independently
  • Neat and professional presentation
Benefits

As a valued member of our team, you will enjoy a range of benefits, including:

  • A competitive hourly rate
  • Employee benefits to support your mental and physical wellbeing
  • Dental discounts for both you and your loved ones
  • A dynamic work environment rooted in purpose and values
Why Choose Us

We offer a unique opportunity to make a difference in the lives of our patients. Join our team and become part of a company that is dedicated to fostering Australia's well-being.



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