Healthcare Customer Service Representative
1 month ago
We are a leading provider of healthcare services, dedicated to delivering high-quality care to our patients. Our team is passionate about making a positive impact on people's lives.
Salary InformationThe estimated hourly rate for this position is around $28-$32 per hour, depending on experience and qualifications.
Job DescriptionAs a Medical Receptionist at ForHealth Medical Centres, you will play a vital role in providing exceptional customer service to our patients. Your responsibilities will include:
- Greeting patients and welcoming them into our centre
- Collecting and entering patient details into our database
- Scheduling appointments when required
- Answering telephone calls and enquiries
- Providing administration support and other ad-hoc duties
You will work collaboratively with our healthcare professionals to ensure a seamless experience for our patients.
Required Skills and QualificationsTo be successful in this role, you will need:
- Exceptional customer service skills
- Excellent communication skills, including a professional and personable telephone manner
- Detail-orientated and able to multitask
- Able to work as part of a multifaceted team and independently
- Neat and professional presentation
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive hourly rate
- Employee benefits to support your mental and physical wellbeing
- Dental discounts for both you and your loved ones
- A dynamic work environment rooted in purpose and values
We offer a unique opportunity to make a difference in the lives of our patients. Join our team and become part of a company that is dedicated to fostering Australia's well-being.
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