Conference Event Coordinator

1 week ago

Melbourne, Victoria, Australia beBeeEvent Full time $60,000 - $80,000

Are you a motivated and passionate professional seeking a new challenge? Do you have exceptional customer service skills and experience in event coordination?

We are looking for a dedicated Conference Coordinator to join our team at The Sebel Pinnacle Valley Resort. As the key point of contact for clients, you will drive and deliver business into the hotel through your exceptional customer service skills.

Key Responsibilities:

  • Coordinate all aspects of events including rooming lists, menu selections, and event logistics.
  • Maintain strong relationships with clients to ensure customer satisfaction, repeat business, and successful event outcomes.
  • Prepare accurate and timely contracts, correspondence, and reports.
  • Work closely with departments such as Food & Beverage, Front Office, and Kitchen to ensure accurate handovers and event details are clearly communicated.
  • Ensure timely and accurate invoicing, payments, and data entry in systems.
  • Compile weekly and monthly sales/activity reports and track market trends to support strategic decision-making and pricing.

Requirements:

  • Displays exceptional customer service skills.
  • Previous experience in a similar role.
  • Attention to detail.
  • Excellent communication skills, both verbal and written.
  • Proven ability to negotiate.

In return for your commitment, you will have the opportunity to work amongst excellent working conditions within a supportive and fun team. We provide fantastic career development opportunities and accommodation discounts.

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