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Lead Payroll Operations Specialist

2 weeks ago

Chatswood, Australia beBeePayroll Full time $140,000 - $160,000
Job Summary

Manage and oversee payroll operations across the organization. Lead a team of professionals in delivering efficient, effective, and customer-focused services to employees.

Key Responsibilities:
  • Provide leadership and direction to the payroll team to drive seamless delivery of services.
  • Collaborate with the People, Culture & Safety leadership team to implement service level agreements and a tiered service delivery model.
  • Oversee and contribute to the delivery of services related to the employee lifecycle, including onboarding and induction, changes in working arrangements, separation, exit, and offboarding.
  • Provision of information and advice to managers to support them in managing their teams and executing people management processes.
  • Escalation of requests and queries to specialists as needed.
Required Skills and Qualifications:

The successful candidate will possess the following qualifications and skills:

  • Tertiary qualification or vocational qualification and equivalent experience in payroll, human resources, business administration, or a related discipline.
  • Breadth and depth of experience in a Payroll Manager role in a medium to large business with diverse industrial relations frameworks.
  • Proven experience in interpreting and applying employment/industrial frameworks and providing procedural guidance and practical advice.
  • Strong data literacy, analysis, and report development skills.
  • Deep understanding of the employee lifecycle.
  • Strong customer-centric approach with a thirst for feedback and a bias for action.
  • Design thinking approach focused on constantly improving customer experience and reducing friction points in processes.
  • Strong organizational and planning skills, verbal and written communication skills, and customer and stakeholder relationship management skills.
  • Deep knowledge and understanding of payroll and people processes and systems.
What We Offer:

We offer a range of benefits to our employees, including:

  • Professional learning opportunities.
  • Salary packaging options to increase your take-home pay.
  • Hybrid working arrangements, flexibility between the office and home/remote.
  • Modern workspace with end-of-trip facilities, near public transportation.
  • Employee referral incentives.
  • Access to a wide range of discounts through various platforms.
  • Discounted membership to fitness facilities.
  • Employee Assistance Program (EAP).
How to Apply:

To apply, please submit your resume and complete the candidate questionnaire. A cover letter is optional but welcome. Applications should be received within a reasonable timeframe.