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Digital Salesforce Strategist

2 months ago

Brisbane, Queensland, Australia Hitachi Construction Machinery Full time
About the Role

We are seeking a highly motivated individual to join our Brisbane team as a CRM Administrator.

Key Responsibilities:
  • Manage user activation and deactivation, setup of sharing settings, roles, profiles, and groups in Salesforce.
  • Perform basic configuration, creation of custom objects and fields, modification of record types, page layouts, and related lists in Salesforce.
  • Build custom reports, dashboards, and workflows according to user requirements.
  • Assist with data migration from external sources as needed.
  • Develop and implement a strategy to promote Salesforce adoption across the business and encourage best practice.
  • Evaluate new Salesforce releases to determine functionality requirements and impact on the existing system.
  • Review the instance and make recommendations for improving existing business processes.
  • Develop training materials and provide training and support to users.
About You

To be successful in this role, you will need:

  • A validated strong knowledge of the Salesforce system (Sales Cloud as a minimum) and hands-on experience as a system administrator, including system audits and upgrades.
  • Proven capability to work with stakeholders to gather requirements and convert them into project scope.
  • Experience in troubleshooting and resolving support tickets.
  • Meticulous about deadlines, demonstrating the ability to coordinate others toward the accomplishment of goals.
  • Demonstrated ability to undertake project management responsibilities of projects, ensuring they are governed appropriately and completed on time, within budget, and to the desired quality.
  • Understanding of conventional contract and business terminology required to draft contract clauses.
About Hitachi Construction Machinery

Here at Hitachi Construction Machinery, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are committed to delivering innovative solutions that meet the evolving needs of our customers.