Digital Experience Strategist and Team Lead
3 weeks ago
We are seeking an experienced Digital Experience Strategist and Team Lead to join our team at Lanson Partners. This is a full-time position that comes with a competitive salary.
About the Role:- Develop and implement digital experience strategies that enhance customer value and quality.
- Lead a team of up to 7 UX/UI designers in crafting experiences across various digital channels.
- Combine expertise in customer journey management, user research, user testing, web analytics, customer insights, usability analysis, and UX/UI best practices.
- Develop and implement strategies that enhance the value and quality of digital customer experiences.
- Lead, coach, and prioritize the work of a talented team of UX, UI, digital copywriting, and research professionals.
- 7+ years' experience in digital experience, design, and research.
- Strong mentoring and coaching capabilities with a proven ability to lead and foster high-performing teams.
- Expertise in defining and implementing digital design and research principles, using a data-driven approach to enhance customer experiences through analysis, research, and execution.
- Hands-on experience with user testing, information architecture, user journeys, and flows.
- Knowledge of Web Content Accessibility Guidelines (WCAG), design systems, and cross-platform design (mobile, tablet, desktop).
- Background in regulated industries preferred.
- Professional growth and wellbeing support, such as study leave, professional coaching, and wellness programs.
- Access to discounted financial products and services to support your financial and personal goals.
- A deep commitment to supporting Australians through financial hardship, demonstrated by partnerships with not-for-profits to help customers when it matters most.
- Being customer-owned, re-investing profits back into the group – a truly values-driven and impactful opportunity.
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Digital Transformation Strategist
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Digital Marketing Strategist
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Digital Sales and Marketing Strategist
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Customer Value Growth Strategist
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Customer Lifecycle Marketing Strategist
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Chief Acquisitions Strategist
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Procurement and Sourcing Strategist
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Chief Power Systems Strategist
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Global Talent Acquisition Strategist
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Compliance and Risk Management Strategist
4 weeks ago
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Marketing Director
3 weeks ago
Brisbane, Queensland, Australia Digital Six Full timeJob OverviewWe are seeking a results-driven Marketing Director to lead our customer experience efforts and drive business growth. As a key member of our team, you will be responsible for developing and executing strategies that maximize customer lifetime value.
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Senior Sustainability Strategist
4 weeks ago
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Digital Healthcare Project Lead Opportunity
1 week ago
Brisbane, Queensland, Australia Health Full timeAbout e Health Queenslande Health Queensland is one of the largest Information Communication Technology operations in the state, ensuring the smooth operation of information systems and technologies for Queensland Health employees and health providers.Job OverviewWe are seeking an experienced Project Director to lead and oversee the delivery of large-scale,...
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Digital Services Integration Specialist
1 week ago
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Global Supply Chain Strategist
4 weeks ago
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Digital Health Transformation Leader
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