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Sydney, New South Wales, Australia beBeeCustomerRelationship Full time $78,360 - $112,080
As a Client Relationship Manager, you will play a vital role in building strong relationships with customers.
Key Responsibilities:
  • Prepare sales quotations using SAP systems and/or pricing tools.
  • Work closely with customers and sales teams to develop a deeper understanding of our products and services.
  • Communicate and collaborate with the Materials Management and Operations team to anticipate projects, completion timetables, and potential scheduling issues.
  • Process purchase orders, sample requests, and approved return requests, following through until shipment.
  • Monitor and follow up on shipment schedules to ensure timely delivery or pick-up as per incoterm of sale.
  • Set up regular weekly or bi-weekly calls with customers to review open backlog, identify potential delivery push-backs, and discuss/resolve any open issues or concerns.
Requirements:
  • Degree in Business or related field with at least 3 years of working experience in Customer Service or Order Fulfilment environment.
  • Knowledge or experience with SAP system preferred.
  • Excellent communication skills and good telephone etiquette.
  • A pleasant personality with a passion for service excellence.
  • A strong team player who can adapt to fast-paced and dynamic environments.