Customer Service Manager in Operations
3 weeks ago
Unlock Your Potential in a Thriving Retail Environment
At Drakes Supermarkets, we're on a mission to deliver exceptional customer experiences. As a Customer Service Manager in Training, you'll play a vital role in shaping our stores' service and product offerings to meet the unique needs of our local customers.
As part of our enthusiastic team, you'll be expected to demonstrate:
- Unwavering commitment to customer satisfaction
- Passion and enthusiasm, with a hands-on approach
- Excellent communication skills
- Front-end and POS knowledge is highly desirable
- Ability to collaborate with team members and management
- Strong leadership and delegation skills
- Ability to coach, train, and performance manage team members
- Commitment to work health and safety standards
To succeed in our organisation, you'll need to:
- Display a genuine passion for customer service
- Exhibit a positive 'can-do' attitude
- Effectively problem-solve
- Lead by example
- Motivate your team
- Communicate effectively with management, team members, and customers
Join us in creating a world-class shopping experience that exceeds our customers' expectations. If you're ready to take your career to the next level, we invite you to apply for this exciting opportunity.
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