Customer Service Operations Manager
7 days ago
At Echo Entertainment Group, we are committed to delivering exceptional guest experiences across our entertainment and resort destinations.
We are seeking a skilled Customer Service Operations Manager to lead carpark shift operations and ensure outstanding guest satisfaction.
This 12-month max term contract role offers a unique opportunity to join our Transport Team and contribute to the success of The Star Sydney.
The successful candidate will have previous team leadership experience and be able to provide world-class standards in guest service excellence.
We offer a range of benefits, including:
- FREE buffet meal with a new menu every day at our Employee Dining Room
- Uniform laundered and ready for you daily on property
- Rosters confirmed in advance and available direct to your mobile
- Free transport on Light Rail from Central to The Star
- $10/day parking available on property
- 30% staff discounts across our award-winning venues on all 3 of our properties
In addition to these benefits, we offer:
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
Please note that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
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