Freight Forwarder Customer Service Professional

9 hours ago


Sydney, New South Wales, Australia People in Focus Full time

We are seeking an experienced Import Sea/Customs Operations professional to join our team at People in Focus.

Job Summary

This role is responsible for providing exceptional customer service and coordinating the movement of cargo from import sea vessels. The successful candidate will have experience working with CargoWise, Australian Freight Forwarders, and MS Office software.

Main Responsibilities:
  • Job registration and monitoring cargo availability and status
  • Sea cargo automation and underbond movement organization
  • Invoicing clients and overseas agents, as well as third-party billing
  • Movement tracking of transhipment cargo and collection/handover of delivery orders and EDOs
  • Transport coordination and liaison with shipping lines, freight forwarders, transport companies, overseas agents, customers, suppliers, and internal staff
Requirements:
  • Experience using CargoWise and import sea/customer service within an Australian Freight Forwarder
  • Computer literacy in MS Word and Excel
  • Outstanding customer service skills and excellent communication skills - written and oral
What We Offer:

We provide a supportive work environment and opportunities for skill development. If you are looking to enhance your career in logistics, we encourage you to apply.



  • Sydney, New South Wales, Australia PATH4 Group Full time

    About PATH4 GroupPATH4 Group is a dynamic and expanding Australian Freight Forwarder, offering tailored supply chain solutions to a diverse range of clients. With a strong focus on people, we build lasting relationships with both our clients and our dedicated internal teams, who are at the core of our success.The OpportunityWe are seeking a skilled Customer...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    PATH4 Group is seeking an experienced Freight Forwarding Professional to join their team for a short-term assignment. As a Licenced Customs Broker, you will play a crucial role in the successful customs team of this dynamic global business.The company has built an excellent industry reputation and has long-standing client relationships. They require a...


  • Sydney, New South Wales, Australia People2People Full time

    At People2People, we're seeking a seasoned Freight Forwarding Sales Professional to drive business growth and develop strong relationships with clients. This role requires a deep understanding of freight forwarding and logistics solutions, as well as excellent communication and negotiation skills.Key Responsibilities:Develop and maintain a robust pipeline of...


  • Sydney, New South Wales, Australia People in Focus Full time

    We are seeking a highly skilled Freight Forwarder Account Manager to join our team at People in Focus. As an experienced professional, you will be responsible for maintaining a varied portfolio of clients and developing a rewarding career.About the RoleAs a key member of our team, you will work closely with our small, friendly group to deliver exceptional...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    Job OpportunityWe are seeking a skilled Freight Forwarding Specialist to join our dynamic team at PATH4 Group.About the Role:Lodgement of customs entries with high accuracy and efficiency.Providing exceptional customer service and support.Accurate and effective clearance of customer goods.Answering customer inquiries in a timely and professional...


  • Sydney, New South Wales, Australia People2People Full time

    About People2PeopleWe are a leading recruitment group and HR solutions provider, operating for over 19 years in Australia, New Zealand, and the United Kingdom. Our team is dedicated to finding the best talent for our clients, and we are committed to making a positive impact on the environment by measuring our carbon emissions and planting trees to offset...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    This exciting opportunity is available in Freight Forwarding with the PATH4 Group, a dynamic and growing company dedicated to providing tailored supply chain solutions for clients across Australia.Role OverviewWe are seeking a highly skilled and detail-oriented Customs Compiler to join our professional team. This role offers an excellent chance to develop...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    We are seeking a skilled Freight Forwarding Professional to join our team on a short-term assignment basis.OverviewThis is an excellent opportunity for an experienced Freight Forwarding Professional looking for a short-term engagement to cover the holiday period. You will be an integral part of our dynamic and global business, contributing to the success of...


  • Sydney, New South Wales, Australia People in Focus Full time

    Account Management Opportunity in Freight ForwardingWe are seeking an experienced Account Manager to join our team at People in Focus, specialists in creating employment solutions in international and domestic freight forwarding and logistics.Salary: AU$60,000 - AU$80,000 per annum based on experienceAbout the RoleThe successful applicant will be responsible...


  • Sydney, New South Wales, Australia Insync Recruitment Group Full time

    Job Summary: We are seeking a highly skilled International Freight Customer Service Operator to join our team at a highly successful global International Freight Forwarder. The ideal candidate will have a minimum of 5 years experience within local International Freight Forwarding, with a stable career tenure and excellent communication skills.Key...


  • Sydney, New South Wales, Australia People in Focus Full time

    Job Title: Business Development ManagerJob Summary: We are seeking an experienced Business Development Manager to join our team at People in Focus, a specialist in creating employment solutions in international and domestic freight forwarding and logistics.Key Responsibilities:Generate and/or action sales leads to penetrate new business opportunities in the...


  • Sydney, New South Wales, Australia People in Focus Full time

    This is an exciting opportunity for a seasoned Business Development Manager to drive new business growth at a well-established international freight forwarder. The ideal candidate will have a track record in international freight forwarding sales and be able to convert company-provided sales leads into new business opportunities.Key Responsibilities:Generate...


  • Sydney, New South Wales, Australia People in Focus Full time

    Role Summary:The Business Development Manager role at People in Focus involves driving new business growth in the international freight forwarding industry.Key Responsibilities:Generate and/or action sales leadsAttend sales appointmentsFormulate and submit quotationsReport on business movement, opportunities, industry trends, competitor activity and...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    Unlock a dynamic career in customs with PATH4 Group.About the CompanyA leading Freight Forwarder dedicated to providing tailored supply chain solutions for diverse clients, boasting a people-centric culture and strong relationships.The RoleThis role offers an excellent opportunity to develop advanced classification skills, with a clear path toward mastery....


  • Sydney, New South Wales, Australia Insync Recruitment Group Full time

    OverviewInsync Recruitment Group is pleased to present a unique opportunity for a skilled Customer Service Operator to join an Australian-owned and internationally renowned freight forwarder.Company OverviewThis successful company boasts over 20 years of experience in the industry, with a strong focus on customer satisfaction and a dynamic team environment....


  • Sydney, New South Wales, Australia people2people Full time

    Market Leader OpportunityAs a renowned global logistics organisation, we provide comprehensive air and sea freight forwarding services. Our dedicated team strives for economic, social, and environmental coherence.The RoleIn our Customer Service division, you will be responsible for developing strong relationships with clients, coordinating between Sales,...


  • Sydney, New South Wales, Australia People in Focus Full time

    Account Manager OpportunityPeople in Focus, a specialist in creating employment solutions in international and domestic freight forwarding and logistics, is seeking an experienced Account Manager to join their team.Key Responsibilities:Manage a varied portfolio of clients and develop strong relationships with key stakeholders.Coordinate the purchase order...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    PATH4 Logistics is a global powerhouse in the logistics industry, offering an exciting opportunity for a seasoned forwarding professional to step into a leadership role as Freight Forwarding Leadership. If you're ready to elevate your career and bring your customer service expertise to the next level, this position might be for you.In this role, you'll lead...


  • Sydney, New South Wales, Australia PATH4 Group Full time

    Established in [Location]PATH4 Group, a leading international freight forwarder with a strong global presence, offers an exciting opportunity for a driven sales professional to join their team in Sydney.The ideal candidate will have proven experience in sales within the freight forwarding and international logistics industry, with a track record of increased...


  • Sydney, New South Wales, Australia People in Focus Full time

    Job Description:As a seasoned professional in freight forwarding operations, you will be responsible for overseeing all aspects of export sea operations. This includes day-to-day operations, third-party billings, invoicing, reporting, and EOM processing. Additionally, you will oversee and support a small team of import/export operators, provide ongoing...