Front Desk Receptionist

6 days ago

Brisbane, Queensland, Australia beBeeFrontDeskService Full time $45,000 - $80,000
Job Description

We are seeking a friendly and approachable representative to join our team in Brisbane, AU. The successful candidate will be responsible for greeting customers, answering calls, handling queries and complaints, and assisting with various administrative tasks.

Key Responsibilities
  • Greet and serve customers at the front desk and café.
  • Answer calls, handle queries and complaints, directing members to relevant managers if necessary.
  • Use computer systems to look up member details, process purchases and assist with booking classes.
  • Assist parents with booking their kids into our Kid's program.
  • Sell supplements and apparel to members.
  • Perform café duties including making drinks and protein shakes.
  • Maintain venue cleanliness, ensuring reception/café area is neat and tidy.
  • Follow directions and complete tasks in a timely manner.
Requirements
  • Previous customer service experience with excellent communication skills.
  • A 'can do' attitude with a drive for learning and growth.
  • A passion for health and fitness and eagerness to work in the industry.
  • Be reliable, proactive, punctual, professional and well-presented.
  • Have a strong work ethic.
  • Be highly motivated and an adaptable team player with the ability to multitask.
  • Computer literacy and ability to learn new systems.
  • Communicate and uphold policies and procedures of the business to customers and staff.
What We Offer
  • A thriving culture and opportunities for career growth.
  • Free gym membership to all locations.
  • Discounts on supplements, apparel and café products.
  • Access to wellness spas at discounted rates.
  • Work in state-of-the-art fitness clubs offering 24/7 access.

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