Job Seeker Advocate

4 days ago

Australia beBeeEmployment Full time $60,000 - $80,000

About This Role

The main objective of this position is to provide case management services to customers with the aim of finding them suitable employment opportunities.

Key responsibilities will include:

  • Undertaking thorough assessments of customers' skills, abilities and job readiness;
  • Developing and implementing effective case plans to help customers achieve their employment goals;
  • Establishing strong relationships with employers to identify potential job opportunities and promote customers' skills and experiences;
  • Running group-based job search sessions to motivate and support customers in their job search efforts;
  • Providing ongoing support and guidance to customers to ensure they are meeting their employment goals and achieving success.

Requirements

To be successful in this role you will need to possess the following skills and qualifications:

  • Demonstrate a genuine passion for helping people find employment;
  • Demonstrate outstanding interpersonal and communication skills;
  • Demonstrate the ability to work effectively with a diverse range of customers, employers and staff;
  • Demonstrate strong administration skills, including data entry and typing skills, as well as experience with Word, Excel and Outlook;
  • Demonstrate attention to detail and the ability to work under pressure;
  • Demonstrate previous experience in the employment services or call centre industry or similar.

Benefits

This role offers a rewarding career opportunity with a national not-for-profit charitable organisation. Benefits include:

  • A competitive salary package;
  • Ongoing training and development opportunities;
  • A supportive and collaborative team environment;
  • The opportunity to make a positive difference in the lives of customers and contribute to a strong site team.

Our Organisation

We are a national not-for-profit charitable organisation with almost 40 years of experience supporting Australians to achieve sustained economic and social self-reliance. We promote a positive team culture where high performance can thrive. Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service.

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