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Digital Transformation Leader
1 month ago
At Urban Utilities, we are committed to shaping a sustainable future around water for generations to come. As a leading provider of world-class drinking water and wastewater services, our work goes beyond the bottom line.
We genuinely care for our team, customers, communities, and the environment. Our dedication extends from major infrastructure projects to residential developments, ensuring we're there every step of the way.
The role of Senior Manager Digital Application Programs is crucial in leading our newly established Program delivery focussed, Digital Programs Team. Reporting to the General Manager Digital Programs, you will be accountable for leading a number of teams responsible for the successful build, delivery and testing of Urban Utilities applications related programs inclusive of all digital portfolio, digital transformation and service enhancements across information technology (IT), operating technology (OT), data, and Internet of Things (IOT) environments.
About YouWe are seeking an experienced leader with a Bachelor's degree in Program/Project Management, Computer Science, Business/Management, or Engineering, with significant industry knowledge and experience. Agile, PRINCE2, or PMBOK certification is advantageous.
You should have demonstrated experience in IT program management, leading teams to deliver complex solutions, strong knowledge of digital technologies across ICT, OT, data, and IoT domains, proficiency in ITIL, extensive experience with human-centered design, service design, and agile project delivery, experience in implementing digital transformation, organizational change, and fostering digital culture and capability development.
A proven track record of running a similar multi-function unit in a large organisation, ideally with a customer-centric model, is highly desirable. Your skills and qualifications will enable you to engage with stakeholders to identify business requirements, ensure compliance with relevant regulations, and lead innovation in the technology space.
About the RoleAs a key member of our Digital & Information group, you will implement Urban Utilities' digital & data strategy in a cost-effective way that optimises business outcomes, employee experience, and minimises impact. This will involve delivering high-quality digital application transformation programs that are reliable, resilient, align with business objectives/priorities, modernise and integrate with the technology architecture and operations, and ensure compliance with regulatory obligations and critical outcomes.
You will take responsibility for the application program delivery, inclusive of security and data risks, working closely with colleagues as needed. You will lead and advise key stakeholders in process reviews, streamlining and automating for efficiency of process delivery to enhance user experience and reduce costs.
Your success will be measured by how well digital application transformations are delivered within time, cost, and quality across Urban Utilities information technology (IT), operating technology (OT), data, and the Internet of Things (IOT) environments.
BenefitsWe offer a generous salary package, including novated leases, and corporate discounts across health insurance, technology, and more. You will also have access to 18 weeks of paid parental leave, 15 days personal leave, including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family.
Our headquarters is located in Fortitude Valley, Brisbane, but you'll find us all over SEQ, working in various locations. We prioritise work-life balance, offering flexibility at UU depending on the type of work you do. Talk to us about what flexibility means to you.
