Senior Manager of Global Customer Support
2 weeks ago
The Leader of the 24x7 support APJC will manage and lead a team of post sales engineers supporting our ThousandEyes customers. Key responsibilities include leading the team, ensuring high CSAT scores and industry leading chat response times, and fostering a culture that values employee growth and development.
Key ResponsibilitiesTeam Leadership
- Manage and lead a team of post sales engineers
- Develop and implement strategies to improve team performance
Customer Support
- Provide exceptional customer support to ThousandEyes customers
- Collaborate with internal teams to resolve customer issues
Reporting and Analytics
- Develop and maintain reporting and analytics to track team performance
- Provide regular updates to upper management and executive team
Communication and Collaboration
- Establish and maintain strong relationships with internal teams and stakeholders
- Communicate effectively with customers and team members
As a Senior Manager of Global Customer Support, you will be responsible for driving customer satisfaction, team performance, and business growth. If you are a strategic leader with excellent communication and interpersonal skills, we encourage you to apply.
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Global Senior Project Manager
2 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full time{"aboutUs": "OneSchool Global is a truly global school, with 125 campuses, across 20 countries, and over 9000 students and 2000 staff and volunteers.Our organization is a progressive innovator in the education industry, with first-class offices and free onsite lunch every day.", "roleDescription": "Reporting to the Global Head of Operations, the Global...
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Global Senior Project Manager
3 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleThe Global Senior Project Manager will be responsible for planning, leading, and managing multiple organization-wide projects. This role will work closely with functional leads in each region to deliver alignment, consistency, and impact within globally agreed timescales and budget.Key Responsibilities:Develop and manage project management...
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Global Senior Project Manager
3 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleThe Global Senior Project Manager will lead and manage multiple organization-wide projects, working with functional leads in each region to deliver alignment, consistency, and impact within globally agreed timescales and budget.Key Responsibilities:Develop and manage project management plans, identifying dependencies, resources, and timeframes...
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Global Senior Project Manager
3 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleThe Global Senior Project Manager will be responsible for planning, leading, and managing multiple organization-wide projects. This role will work closely with functional leads in each region to deliver alignment, consistency, and impact within globally agreed timescales and budget.Key Responsibilities:Develop and manage project management...
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Global Senior Project Manager
3 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleThe Global Senior Project Manager will lead and manage multiple organization-wide projects, working with functional leads in each region to deliver alignment, consistency, and impact within globally agreed timescales and budget.Key Responsibilities:Develop and manage project management plans, identifying dependencies, resources, and timeframes...
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Global Senior Project Director
5 days ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleWe are seeking a highly skilled Global Senior Project Manager to join our team at OneSchool Global. This is a unique opportunity to work in a global role that is a progressive innovator in the education industry.The successful candidate will have experience in project management within a large, complex organization and will be responsible for...
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Senior Project Manager
4 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Project Manager to join our Global Operations team. As a key member of our team, you will be responsible for planning, leading, and managing multiple organization-wide projects, working closely with functional leads in each of our regions to deliver alignment, consistency, and impact within...
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Senior Project Manager
2 months ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Project Manager to join our Global Operations team. As a key member of our team, you will be responsible for planning, leading, and managing multiple organization-wide projects, working closely with functional leads in each of our regions to deliver alignment, consistency, and impact within...
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Global Senior Project Manager
3 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleThe Global Senior Project Manager will play a key role in planning, leading, and managing multiple organization-wide projects at OneSchool Global. This role will work closely with functional leads in each region to deliver alignment, consistency, and impact within globally agreed timescales and budget.Key Responsibilities:Develop and manage...
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Global Senior Project Manager
2 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleThe Global Senior Project Manager will play a crucial role in planning, leading, and managing multiple organization-wide projects at OneSchool Global. Working closely with functional leads in each region, this position will ensure alignment, consistency, and impact within globally agreed timescales and budget.Key Responsibilities:Develop and...
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Global Senior Project Manager
2 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleWe are seeking a highly skilled Global Senior Project Manager to join our team at OneSchool Global. As a key member of our organization, you will be responsible for planning, leading, and managing multiple organization-wide projects.Key Responsibilities:Develop and manage project management plans, identifying dependencies, resources, and...
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Senior Global Finance Integration Specialist
3 days ago
Sydney, New South Wales, Australia WiseTech Global Full timeJob DescriptionAbout UsWiseTech Global is a leading provider of software solutions to the logistics and transportation industry.About the RoleWe are currently seeking an experienced Senior Global Finance Integration Specialist to join our team. The successful candidate will be responsible for driving the integration of finance processes across our global...
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Global Blue Senior Network Architect
2 weeks ago
Sydney, New South Wales, Australia Global Blue Full timeJob Title: Senior Network EngineerJob Summary:We are seeking a highly skilled Senior Network Engineer to join our team at Global Blue. As a Senior Network Engineer, you will be responsible for designing, implementing, and operating cutting-edge enterprise data solutions to ensure the security and availability of our data centers.Main Responsibilities:Plan,...
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Global Trade Compliance Expert
3 weeks ago
Sydney, New South Wales, Australia WiseTech Global Full timeAt WiseTech Global, we're seeking a seasoned expert in global trade regulations to spearhead the development of compliance software for our flagship product, CargoWiseOne. This pivotal module will play a crucial role in assisting our clients in navigating the complex global regulations governing the movement of goods across borders.Key...
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Global Trade Compliance Specialist
1 month ago
Sydney, New South Wales, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At WiseTech Global, we're home to approximately 30 dynamic teams dedicated to unravelling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWiseOne. This...
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Global Project Lead
2 weeks ago
Sydney Olympic Park, New South Wales, Australia OneSchool Global Full timeAbout the RoleOneSchool Global is a leading global education organization with a presence in 20 countries and over 9,000 students. We are seeking a highly skilled Senior Project Manager to join our team and lead organization-wide projects.Key Responsibilities:Develop and manage project management plans, ensuring successful project delivery within agreed...
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Sydney, New South Wales, Australia Experis Full timeThe ClientLeading Telecommunications company is hiring for a Sales & Customer Service professional in Sydney. This role is designed to allow graduates to learn about enterprise technology sales, allowing them to progress their career and become tech sales professionals.Day to day, your role will involve working collaboratively with the team on managing...
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Senior Customer Support Manager
3 weeks ago
Sydney, New South Wales, Australia Uber Full timeThis is a Senior Customer Support Manager role with one of the leading companies in AU right now, Uber, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at Uber**About the Role** We're looking for a Senior Customer Support Manager / Program Lead, as it's known at Uber, to...
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Global Financial Operations Manager
17 hours ago
Sydney, New South Wales, Australia WiseTech Global Full timeThe OpportunityWe are expanding our Sydney HQ team to manage the external and internal financial accounting requirements of our global entities. This role will be responsible for end-to-end accounting for all entities within the LATAM region.This is a challenging opportunity to drive transformation as we centralise and standardise our accounting practices...
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Senior Commercial Finance Project Manager
3 weeks ago
Sydney, New South Wales, Australia WiseTech Global Full timeAbout WiseTech GlobalWe are a leading technology company changing the world of logistics through innovative solutions. Our team is passionate about delivering high-impact projects that drive value for our customers, partners, and staff.Role OverviewWe are seeking an experienced Commercial Finance Project Manager to join our dynamic team. In this role, you...