Customer Support Co-ordinator: Relationship Building and Service Excellence

2 weeks ago


Perth, Western Australia Rentokil Initial Full time
About the Role

Rentokil Initial, a leading company in the FTSE 100, is seeking a highly skilled Customer Support Co-ordinator to join our team in Perth. This fixed-term position until July 2025 offers a unique opportunity to utilise your customer service expertise and build strong relationships with clients.

Job Description
  • Process purchase orders efficiently
  • Liaise daily with customers to resolve their queries
  • Proactively address client issues and respond to enquiries
  • Support the Customer Services, Sales, and Operations teams to achieve targets and deliverables
  • Maintain relationships with existing clients through regular communication
Key Responsibilities:
  1. Coordinate and schedule jobs using internal software
  2. Approve invoices for customers through the same software
  3. Develop and maintain positive relationships with suppliers
Requirements
  • Previous experience in a similar customer service or administration role
  • Excellent attention to detail and organisational skills
  • Strong customer service and communication skills
  • Intermediate computer proficiency
  • Ability to work under pressure, multitask, and work autonomously
Estimated Salary Range

$65,000 - $80,000 per annum, based on location and experience.



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