Customer Support Co-ordinator: Relationship Building and Service Excellence
2 weeks ago
Rentokil Initial, a leading company in the FTSE 100, is seeking a highly skilled Customer Support Co-ordinator to join our team in Perth. This fixed-term position until July 2025 offers a unique opportunity to utilise your customer service expertise and build strong relationships with clients.
Job Description- Process purchase orders efficiently
- Liaise daily with customers to resolve their queries
- Proactively address client issues and respond to enquiries
- Support the Customer Services, Sales, and Operations teams to achieve targets and deliverables
- Maintain relationships with existing clients through regular communication
- Coordinate and schedule jobs using internal software
- Approve invoices for customers through the same software
- Develop and maintain positive relationships with suppliers
- Previous experience in a similar customer service or administration role
- Excellent attention to detail and organisational skills
- Strong customer service and communication skills
- Intermediate computer proficiency
- Ability to work under pressure, multitask, and work autonomously
$65,000 - $80,000 per annum, based on location and experience.
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