Customer Service Associate
2 weeks ago
About the Role:
We're looking for a dedicated Customer Service Associate to join our team at Co-op. As a key member of our store staff, you'll play a vital role in delivering exceptional customer service and creating a welcoming environment for our customers.
Responsibilities:
- Provide friendly and helpful service to customers on the shop floor and tills
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
- Maintain a safe and clean shopping environment by adhering to health and safety procedures and completing tasks as required
- Support the introduction of new products and services by sharing knowledge and experiences with colleagues
- Engage with local community activities and events to promote Co-op's presence and values
What You'll Need:
- A genuine care for the needs of customers and colleagues
- Excellent communication and interpersonal skills, with the ability to build positive relationships
- A flexible approach to work, including variable shifts and weekends
Why Choose Co-op?
- A competitive salary of £19,500 per annum (£10.27 per hour)
- 31 days' holiday (including bank holidays) plus pension scheme with up to 10% employer contributions
- Access to virtual healthcare services, employee assistance programme, and other benefits
- Opportunities for career progression and professional development within a supportive team
About Co-op:
We're a company that values diversity, equity, and inclusion. We strive to create an inclusive workplace where everyone can reach their full potential. If you have a disability, we offer reasonable adjustments to support your application and employment journey.
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