Customer Support Co-ordinator

2 weeks ago


Perth, Western Australia Rentokil Initial Full time

Rentokil Initial, a leading FTSE 100 company, seeks a skilled professional to join its team as a Customer Support Co-ordinator on a fixed-term basis in Perth. This role is an excellent opportunity for someone with customer service experience to build relationships, make outgoing calls, and coordinate jobs through internal software.

Job Description

This position involves:

  • Processing purchase orders and liaising with customers on a daily basis
  • Efficiently processing enquiries and resolving client issues
  • Supporting the Customer Services, Sales, and Services team and Operations Team to achieve targets and deliverables
  • Making outgoing calls to promote products and services and coordinate jobs
  • Processing and approving invoices through internal software
  • Building and maintaining relationships with customers and suppliers
Requirements

To be successful in this role, you will need:

  • Previous working experience in a similar role (customer service/administration/reception and support)
  • High attention to detail and excellent organisational skills
  • Excellent customer service skills
  • Intermediate computer skills
  • Complaint handling and conflict resolution skills
  • Ability to work under pressure, multi-task, and work autonomously
  • Outstanding verbal and written communication skills
  • Love working in a team environment
  • Experience using Ariba would be an advantage
Estimated Salary Range

The estimated salary range for this position is between $65,000 and $85,000 per annum, depending on experience and qualifications.



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