Optimising Workforce Management Specialist
2 weeks ago
We are seeking a skilled professional to join our Operations team based in Brisbane. The Operations business unit is responsible for maintaining the overall integrity of members' superannuation accounts throughout their life with us.
Main Responsibilities:- Analyse and manage workforce management to drive continuous improvement and operational excellence.
- Develop and improve methodologies, frameworks, guiding principles, and planning to deliver operational excellence.
This role requires drawing upon your in-depth knowledge of the financial services industry, business operations, workforce management, service delivery, and business processes to understand and analyse issues, determine value-add solutions, and implement improved operational management practices.
Requirements:- Experience in the superannuation industry and understanding of business operational processes is essential.
- Demonstrated expertise in stakeholder management, developing trusted relationships, and facilitating change.
- Technical knowledge of contemporary business systems environments and analytical tools.
If you have a passion for delivering operational excellence and making a difference in the lives of our members, this role may be the right fit for you.
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