
Optimising Workforce Operations Specialist
23 hours ago
We are seeking a strategic workforce planner to play a key role in supporting our roadside assistance operations through optimal scheduling and resource utilisation.
Key Responsibilities- Develop and manage resource schedules to meet service level targets and operational demands.
- Collaborate with internal stakeholders to deliver effective planning solutions aligned with business objectives.
- Maintain and enhance workforce planning frameworks to support continuous improvement.
- Identify opportunities for efficiency and service level improvements.
- 1–3 years of experience in workforce/resource planning or a related operational role.
- Strong proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
- Excellent communication, negotiation, and presentation skills.
- Detail-oriented with strong analytical and problem-solving capabilities.
- Ability to work collaboratively in a fast-paced, dynamic environment.
We provide a range of benefits to enrich your work life:
- Financial benefits and discounts on banking and insurance products.
- Paid volunteer leave and payroll giving opportunities.
- A range of flexible working and leave options.
- Prioritise wellbeing with discounts on health programs and access to wellbeing initiatives.
- Invest in your development with in-house programmes and access to a digital learning platform.
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