Senior Sales and Marketing Professional

1 month ago

Perth, Western Australia AccorHotel Full time

About the Company:

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AccorHotels is a leader in the hospitality industry, offering an exciting opportunity for a dynamic individual to join our team as a Sales and Marketing Executive.

Job Summary:

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We are seeking an experienced professional to manage event sales, support digital and social marketing efforts, and foster strong client relationships. The successful candidate will be responsible for promoting our brand, driving sales leads, and delivering exceptional customer service.

Key Responsibilities:

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  • Prominently respond to client inquiries with professionalism and care, ensuring timely and effective communication.">
  • Conduct engaging venue tours to showcase our event spaces, highlighting their unique features and benefits.">
  • Collaborate with clients to customize event packages, addressing their specific needs and requirements.">
  • Foster strong client relationships to increase contract conversions and ensure repeat business, resulting in long-term revenue growth.">
  • Work closely with the Marketing Manager to develop and curate engaging content for digital and social media platforms, enhancing our brand's visibility and reach.">
  • Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales, leveraging various marketing channels and strategies.">
  • Ensure a high level of customer service throughout the entire sales process, providing seamless support and resolving any issues promptly.">
  • Coordinate event details across departments to guarantee smooth execution and customer satisfaction, resulting in positive reviews and recommendations.">
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Additional Responsibilities:

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  • Elevate the brand's presence and drive sales leads through strategic marketing initiatives, staying up-to-date with industry trends and best practices.">
  • Respond to group booking inquiries promptly via email or phone, providing accurate information and meeting client expectations.">
  • Cultivate high-value client relationships with proactive sales strategies, identifying opportunities for upselling and cross-selling.">
  • Maximize revenue opportunities in group reservations, conferences, and events by developing and executing targeted sales plans.">
  • Assist in the implementation of the sales & marketing plan alongside the Marketing Manager, ensuring alignment with company objectives and goals.">
  • Conduct sales inspections and familiarization visits to promote the hotel's offerings, building strong relationships with key stakeholders and partners.">
  • Represent the property at trade events and industry functions, showcasing our brand's expertise and value proposition.">
  • Create and coordinate social media posts to enhance brand visibility, engaging with followers and encouraging user-generated content.">
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Qualifications and Requirements:

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  • Excellent organizational skills and attention to detail, ensuring accuracy and efficiency in all aspects of the role.">
  • Strong communication and interpersonal skills to effectively build rapport with clients, colleagues, and other stakeholders.">
  • A passion for sales and marketing, with creativity in digital content development and a willingness to stay up-to-date with industry trends.">
  • Ability to thrive in a fast-paced, team-oriented environment, prioritizing tasks and managing multiple projects simultaneously.">
  • Proven experience in client relationship management and exceeding sales targets, demonstrating a track record of success and achievement.">
  • Ability to identify and execute up-selling opportunities, maximizing revenue potential and driving business growth.">
  • Knowledge of event management software, Opera Cloud, and Microsoft Suite, with proficiency in data analysis and reporting.">
  • Experience in Canva and social media content creation is a plus, with a portfolio of work that showcases creative flair and visual appeal.">
  • Strong time management and organizational skills, prioritizing tasks and meeting deadlines while maintaining a high level of quality and attention to detail.">
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Estimated Salary:

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$60,000 - $80,000 per year, depending on experience and qualifications.

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About You:

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We are looking for a talented and motivated individual who shares our passion for sales, marketing, and customer service. If you are a driven and results-oriented professional with a keen eye for detail and a love for the hospitality industry, we would love to hear from you

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