ICT Operations and Service Delivery Leader

2 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $150,000 - $180,000
About the Role

As a key member of our ICT operations and service delivery teams, you will play a pivotal role in driving business growth, improving experiences, and enhancing efficiency.

Your primary responsibility will be to lead and mentor technical teams to achieve defined objectives, ensuring high-quality service delivery that meets or exceeds stakeholder expectations.

You will oversee infrastructure performance, cloud platforms, and security frameworks, establishing effective governance practices to ensure compliance and risk management.

In addition, you will be responsible for fostering collaboration among team members and promoting a culture of innovation and sustainability.

Key Responsibilities:
  • Lead and mentor ICT operations and service delivery teams
  • Ensure high-quality service delivery
  • Manage infrastructure performance, cloud platforms, and security frameworks
  • Establish effective governance practices
Requirements:
  • At least 5 years' experience in ICT operations or service delivery leadership
  • Strong track record in managing technical teams
  • Advanced knowledge of Microsoft technologies, networking, and enterprise platforms

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