Ict Service Delivery Officer
2 weeks ago
GREEN POINT CHRISTIAN COLLEGE
A ministry of Green Point Baptist Church
Our motto is "Equipped for Life"
ICT SERVICE DELIVERY OFFICER
Permanent Full Time or Part Time (by negotiation)
A great opportunity is available for an enthusiastic, inquisitive ICT Service Delivery Officer to join our team and work with some of the latest technologies in the industry with a focus on the oversight and support of the following:
- Support the College's student device and software program and other services by assisting with the operation of the ICT Service desk;
- Develop and maintain a cohesive, harmonious working environment for team members;
- Keep abreast of current developments in line with operational requirements, identifying needs for further professional development;
- Monitor Service Desk queue to ensure timely action on all ticket requests;
- Analyse Service Desk incident queue to develop a proactive approach to problem solving and optimising time spent.
We are looking for a collaborator who is keen to learn and grow in skills and knowledge relevant to the College IT systems and projects, take initiative and be a team player.
The successful applicant for the above position must be a committed Christian and be prepared to work under the ethos of our College.
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