
Marine Experience Coordinator
2 days ago
About this role
We are seeking an individual with a genuine passion towards delivering memorable experiences for our guests.
The ideal candidate will demonstrate excellent communication skills, be a team player, and proactive with a 'can do' attitude.
You will demonstrate a friendly and approachable demeanor, maintain immaculate personal presentation, and be able to adapt and manage priorities to ensure the smooth delivery of the tour.
This is an exciting opportunity to work with us in delivering a unique experience to our guests.
Key Responsibilities
Comply with all aspects of the vessel's safety management system and supporting documents, ensuring that marine standards are followed and the vessel is operated in a safe manner.
Deliver welcome, departure, and safety briefings to guests, as well as onboard commentary.
Assist guests with transferring on and off the vessel/sealegs in a timely and safe manner.
Assist in the training of team members to meet the standards of Journey Beyond/Paspaley and develop, lead, and support crew on a day-to-day basis.
Maintain vessel records to the appropriate standard (logs, maintenance records etc) using the maintenance management system Helm.
Follow associated processes relating to refuelling of the vessel.
About You
A successful candidate will have a strong ability to multitask, high level of attention to detail, and excellent problem-solving skills.
They will also possess a strong understanding of the tourism industry, including current trends and best practices.
The ideal candidate will be comfortable working in a fast-paced environment and have a flexible attitude.
Benefits
We offer a competitive salary package and opportunities for career growth and development.
Our team is passionate about delivering exceptional customer service, and we are committed to creating a positive and supportive work environment.
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