Business Relationship Manager

3 days ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time
About Bendigo Bank

We're a bank that's big enough to offer every opportunity, yet small enough to maintain a strong community feel. You can be bold and take calculated risks, knowing you have the backing of your team and leaders.

Our mission is to support our customers, give back, and make our communities a better place.

About the Role

This Customer Relationship Officer position will provide a seamless Branch experience by meeting customers' end-to-end banking needs across transaction activities, exploring their needs and circumstances, and providing consumer lending and other financial solutions relevant to their lifestyle.

You will demonstrate a high level of ownership by building strong relationships with new and existing customers and the wider community. You will actively engage our customers to explore the best products and services to suit their needs.

This role is ideal for someone keen to learn and progress in their career.

Requirements

To succeed in this role, you will need:

  • A demonstrated ability to achieve sales results through solutions that truly meet customers' needs.
  • Effective communication skills, both face-to-face and over the phone.
  • The ability to quickly learn new systems and processes.
  • A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits, and Credit Cards.
  • Experience in consumer lending and the banking and finance industry is a plus but not essential.

We believe a diverse workforce supported by an inclusive culture is central to our success. We encourage applications from those who bring diversity of thought to our business.

What We Offer

We offer a great career opportunity with the chance to further develop your skills in the consumer lending space. The role is full-time, with a roster of 76 hours per fortnight, located at Surrey Hills.

We also offer on-the-job training and external development opportunities to help you grow professionally. Our salaries are competitive, reflecting the importance of this role in delivering excellent customer experiences.

Estimated salary range: AU$60,000 - AU$80,000 per annum, depending on experience and qualifications.



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