Relationship Manager
1 month ago
At McMillan Shakespeare Limited, we are seeking a skilled Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer service.
Key Responsibilities:- Develop and execute account strategies to drive business growth and retention
- Manage client relationships, identifying opportunities for upselling and cross-selling
- Collaborate with internal stakeholders to deliver exceptional customer service and support
- Monitor and analyze key performance indicators to inform business decisions
- Develop and maintain accurate client contact details and data in our CRM system
- Plan and execute sales and marketing plans to achieve business objectives
- Act as an advocate for our clients, communicating their needs and feedback to ensure optimal service delivery
- Proven experience in account management, relationship management, or sales
- Strong track record of achieving targets and delivering exceptional customer service
- Knowledge of CRM systems and data analysis
- Ability to develop and execute business strategies to drive growth and retention
- Excellent communication and interpersonal skills
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
- Flexible working arrangements to support work-life balance
We are an equal opportunities employer and welcome applications from diverse candidates. Please note that all successful candidates will be required to undergo background checks.
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