Customer Service and Administration Professional
5 days ago
About the Role
At Team Global Express, we're on a mission to transform the logistics industry while striving to become an Environmental, Social, and Governance leader by 2030. We're seeking a highly skilled Customer Service and Administration Professional to join our team in Toowoomba.
Job Summary
This is a fixed-term opportunity for a full-time hours role until the end of March 2025. As a key member of our team, you'll provide general administration, data entry, and office support where required. Your primary focus will be on delivering exceptional customer service, resolving queries through inbound and outbound contact, and ensuring timely and accurate information exchange.
Key Responsibilities
- Provide general administration, data entry, and office support to the wider team as needed
- Offer timely, accurate, and thorough responses to customer inquiries and escalations
- Utilize multiple freight systems to track deliveries and resolve customer issues
- Educate customers on how to effectively use our self-service platforms
- Handle customer interactions with empathy and resilience, adapting to diverse needs and situations
- Manage stock levels to ensure sufficient resources and equipment are available
- Scan and file office work and documentation securely and responsibly
What You'll Bring
- A high level of attention to detail
- Strong data entry skills
- A sense of empathy and passion for customer service
- The ability to prioritize tasks efficiently
- A strong commitment to safety
- Previous experience in a similar role (desired but not mandatory)
Benefits and Rewards
- A competitive salary above industry standards ($80,000 - $90,000 per annum)
- Ongoing upskilling, training, mentoring, and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work arrangements, including the option to work from home
- An inclusive parental leave policy supporting all parents and carers
- Peer recognition awards acknowledging outstanding contributions
Why Choose Team Global Express?
We value our customers, people, and planet. Our passion for innovation and improvement drives us to deliver exceptional services while striving towards sustainability goals.
-
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeBradnam's Windows and Doors, a family-owned Australian manufacturing business, is seeking an experienced Customer Service and Administration Professional to join their team in Bundaberg. This role offers the opportunity to contribute to the growth and success of the company while providing exceptional customer service.About the RoleThe successful...
-
Customer Service and Administration Professional
1 month ago
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeBradnam's Windows and Doors is seeking a Customer Service and Administration Professional to contribute to our team in Bundaberg.About the RoleThis key position involves providing exceptional customer service to our growing department, positively contributing to daily requirements, and delivering accurate information and completed paperwork to internal and...
-
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeWe are seeking a highly skilled Customer Service and Administration Support Professional to join our team in Bundaberg.About the RoleThis key position will provide exceptional customer service to our growing department, positively contributing to the daily requirements of the Branch by delivering accurate information and completed paperwork to internal and...
-
Administrative Support Professional
2 days ago
Toowoomba City, Australia Queensland Fire and Emergency Services Full timeAbout UsThe Queensland Fire and Emergency Services (QFES) is a leading provider of emergency services in the state. Our mission is to protect the community from fire, rescue, and other emergencies.Job SummaryWe are seeking an experienced Business Support Officer to join our team. The successful candidate will be responsible for providing high-level...
-
Administrative and Customer Service Officer
5 months ago
Toowoomba City, Australia TERRY WILKIE AUTO SMASH Full timeWe are a busy smash repair company looking for an intelligent, enthusiastic person to join our administrative team in Toowoomba. The suitable applicant would need to have experience in Reception, Administration and Customer Service. Good computer skills and telephone etiquette a must. They will need to show a strong attention to detail with a commonsense...
-
Customer Service and Administration Professional
4 weeks ago
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeAbout the RoleAs a key member of the team at Bradnam's Windows and Doors, you will provide excellent customer service to our growing department in Bundaberg. Positively contribute to the daily requirements of the Branch by providing great customer service and accurate information and completed paperwork to internal and external customers.Key...
-
Administrative Support Coordinator
4 days ago
Toowoomba City, Australia Aboriginal And Torres Strait Islander Legal Service Full timeAbout UsAboriginal And Torres Strait Islander Legal Service (ATSILS) is a not-for-profit organisation that delivers innovative, professional criminal, civil and family law services to Aboriginal and Torres Strait Islander clients throughout Queensland.We are 50 years old, with over 300 staff including a specialist Through Care service to complement our legal...
-
Administrative Support Officer
4 weeks ago
Toowoomba City, Australia Aboriginal And Torres Strait Islander Legal Service Full timeAbout the RoleAboriginal And Torres Strait Islander Legal Service is seeking an experienced Client Services Co-ordinator to join our team. The successful applicant will provide administrative support to our clients and staff, ensuring the efficient delivery of our services.Key Responsibilities Provide a friendly and culturally competent service at Reception,...
-
Toowoomba City, Australia Aboriginal And Torres Strait Islander Legal Service Full timeAt Aboriginal And Torres Strait Islander Legal Service, we are seeking a highly skilled and dedicated Senior Administration and Community Liaison Officer to join our team.About the RoleWe are looking for an experienced professional to provide administrative support to our organization. As a Senior Administration and Community Liaison Officer, you will be...
-
Customer Administrative Officer
5 days ago
Toowoomba, Australia Public Trust Office Full timeAbout the role The Customer Experience and Delivery (CED) portfolio at Queensland Public Trustee (QPT) offers trusted financial decision-making advocacy, education, and financial services, empowering Queenslanders to plan and prepare for significant life events. As a Customer Administrative Officer, you will play an integral role in delivering high-quality...
-
Customer Service and Administration Officer
7 days ago
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeBradnam's Windows and Doors, a family-owned Australian manufacturing business, is seeking an experienced Customer Service and Administration Officer to join their team in Bundaberg.About the RoleThis key position involves providing exceptional customer service to our growing department, contributing positively to daily branch requirements by delivering...
-
Customer Service and Administration Liaison
3 weeks ago
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeAbout the RoleBradnam's Windows and Doors is seeking a Customer Service and Administration Representative to provide exceptional customer service to our growing department in Bundaberg.The ideal candidate will possess excellent communication skills, both verbal and written, and be able to work effectively as part of a team in a fast-paced environment.Key...
-
Customer Service Professional
3 weeks ago
Cairns City, Queensland, Australia Max Solutions Full timeAbout the RoleWe are seeking an experienced Customer Service Officer to join our team at Max Solutions. As the face of our organization, you will be responsible for providing exceptional customer service and support to our clients.This is a unique opportunity to work in a dynamic and supportive team environment, where you will have the chance to develop your...
-
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full time**About the Role at Bradnam's Windows and Doors**We are seeking a highly skilled Customer Service and Administration Specialist to join our team in Bundaberg. This is an exciting opportunity to provide excellent customer service to our growing department.As a key member of our team, you will contribute positively to the daily requirements of our Branch by...
-
Customer Service and Sales Professional
5 days ago
Toowoomba City, Australia Joyce Mayne Full timeDiscover a rewarding career with Joyce Mayne, a trusted national brand that offers top-notch customer service and a wide range of products including computers, home appliances, home wares, and more. We aim to provide customers in regional areas with the same range and service available in metropolitan areas.We are seeking an enthusiastic salesperson to join...
-
Customer Service Administrator
3 months ago
Toowoomba, Australia Civilmart - Precast Civil Industries Full time**Introduction**: Civilmart is an Australian owned national manufacturer of civil concrete products supplying to sectors such as residential development, local governments, water authorities, civil infrastructure, irrigation, the plumbing, and drainage market. We are renowned for being one of the largest producers of precast concrete in Australia! With our...
-
Administrative Support Professional
4 days ago
Toowoomba City, Australia Team Global Express Full timeAbout the RoleThis position is an excellent opportunity for a highly skilled Administration Assistant / Customer Service Officer to join Team Global Express in Toowoomba on a Full Time basis.We are offering a competitive salary above industry standards and upskilling opportunities to support your career development journey.The successful candidate will...
-
Customer Service Specialist
3 weeks ago
Toowoomba City, Australia Team Global Express Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Administration Assistant / Customer Service Officer in Toowoomba. This is a Full Time role, working Monday to Friday on a Fixed Term basis until the End of March, 2025.Key Responsibilities:Provide general administration, data entry, and office support to the...
-
Customer Service and Administration Associate
3 weeks ago
Bundaberg city centre, Queensland, Australia Bradnam's Windows and Doors Full timeAbout the RoleAs a key member of our team, you will provide excellent customer service to our growing department. Your main responsibilities will include providing great customer service, accurate information, and completed paperwork to internal and external customers.Key Duties and ResponsibilitiesProvide effective and timely responses to customer requests...
-
Service Administrator
5 months ago
Toowoomba, Australia Cummins Full timeOur culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...