Field Service Professional

3 weeks ago


Kobble Creek, Australia Ricoh Imaging Europe Full time

Establish a rewarding career with Ricoh Imaging Europe as a Field Service Professional. This permanent role offers an attractive salary, commensurate with your experience and qualifications.

About the Job

We are seeking a highly skilled Field Service Technician to join our team. As a Field Service Professional, you will be responsible for delivering quality work for scheduled pre- and post-sales support to our customers via logged Service Orders.

  • You will complete on-site and remote hardware and software installations, providing end-user training on our hardware and software solutions.
  • Perform troubleshooting diagnostics of software issues that have been logged via Service Orders, ensuring efficient resolution.
  • You will also perform Field Service calls that achieve the service objectives of customer satisfaction, discussing machine faults and problems with customers in a professional manner.
  • Utilise the Phone/Remote/Onsite Support process to resolve problems efficiently, following all processes for Chargeable Services calls.
  • Document customer sites when changes have been made to the workflow, accurately accounting for all spare parts and consumables used in the achievement of Service objectives.
  • Maintain an advanced level of knowledge on Ricoh products and solutions through Personal Development Plan (PDP).
Requirements

To be successful in this role, you will need:

  • A high technical aptitude and ability to work alone or as part of a team.
  • Experience in resolving high-pressure technical situations, preferably in the IT and Print copier industry.
  • A current driver's license and willingness to obtain WWCC, along with a strong client focus and professional attitude.
What We Offer

In return for your expertise, we provide a comprehensive package including:

  • Paid Parental Leave, enabling you to balance your personal and professional life.
  • The Purchased Leave Scheme, offering flexibility and work-life balance.
  • Participation in our RedE recognition program, acknowledging your hard work and dedication.
  • Free income protection cover, safeguarding your financial well-being.
  • A Wellness program, promoting a healthy lifestyle and overall well-being.
  • Novated leasing, supporting your transport needs.
Salary Information

This permanent position comes with a competitive salary ranging from £45,000 to £65,000 per annum, depending on your experience and qualifications.



  • Kobble Creek, Australia Ricoh Imaging Europe Full time

    Is this the role for you? Key Responsibilities:Deliver quality work for scheduled pre- and post-sales support to our customers via logged Service Orders Complete on-site and remote hardware and software installations Provide end user training on our hardware and software solutions Perform troubleshooting diagnostics of software issues that have been...


  • Kobble Creek, Australia Ricoh Imaging Europe Full time

    Company Overview:Ricoh Imaging Europe is a leading provider of innovative imaging solutions.Salary:We offer a competitive salary range of €45,000 - €60,000 per annum.Job Description:This role involves delivering quality work for scheduled pre- and post-sales support to our customers via logged Service Orders. Key responsibilities include completing...


  • Kobble Creek, Australia Ricoh Imaging Europe Full time

    Job OverviewWe are seeking an experienced Technical Field Support Specialist to join our team at Ricoh Imaging Europe. This is a permanent position that offers a unique opportunity for a skilled professional to deliver high-quality technical support and services to our customers.About the RoleThe successful candidate will be responsible for providing...


  • Kobble Creek, Australia Ricoh Imaging Europe Full time

    Job DescriptionWe are seeking a skilled Technical Solutions Specialist to join our team at Ricoh Imaging Europe. As a key member of our technical support team, you will play a crucial role in delivering high-quality solutions to our customers.About the RoleThis is a permanent position offering a competitive salary range of £35,000 - £50,000 per annum,...


  • Dry Creek, Australia Komatsu Full time

    **The Opportunity**: Reporting to the Field Service Supervisor, the purpose of the Technician - Field Service is to provide skillful and efficient maintenance and repair of Komatsu Customer Equipment and through your efforts, contribute to a professional team environment by ensuring high levels of safety, quality and efficiency for the Komatsu Adelaide Field...


  • Kobble Creek, Australia Ricoh Imaging Europe Full time

    Job DescriptionWe are seeking a highly skilled Technical Solutions Specialist to join our team at Ricoh Imaging Europe.Job Summary:This is a permanent position responsible for delivering quality technical support services to our customers via scheduled visits and remote installations. The successful candidate will have a strong technical aptitude, excellent...


  • Kobble Creek, Australia Ricoh Imaging Europe Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Ricoh Imaging Europe. As a key member of our support team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction with our products and solutions.Key Responsibilities:Provide high-quality technical support via logged...


  • Wolli Creek, Australia JB Hi-Fi Full time

    About the RoleWe are seeking an experienced Salesforce Administrator to join our team at JB Hi-Fi. As a Salesforce Administrator, you will play a vital role in optimising business processes, increasing user adoption and training our team.Key Responsibilities:Manage the day-to-day administration of Salesforce, including user management, profiles, and...

  • Field Manager

    3 months ago


    Eastern Creek, Australia Suntory Oceania Full time

    **Who are we?** - Craft your future with Suntory Oceania, a new $3b multi-beverage partnership between Suntory Global Spirits and Suntory Beverage & Food. Underpinned by quality, craftsmanship and a strong sense of purpose, our exciting new partnership will be powered by two manufacturing sites, five distribution centres and more than 1500 Suntorians across...

  • State Field

    3 weeks ago


    Eastern Creek, Australia Bright Food Asia Pacific Pty Ltd Full time

    **Introduction**: Manassen Foods is a leading manufacturer, importer, marketer and distributor of fine food products. Our brands include Sunbeam, Angas Park, Trident, Wokka, S&W Mayonnaise and Golden Days to name only a few. We thrive on a culture of collaboration and drive, where every team member plays a crucial role in shaping our success. We are looking...


  • Eastern Creek, Australia Xylem Full time

    The role requires a high degree of travel across New South Wales as part of a National Treatment MC&I Team, the role will also require interstate travel to support Xylem customers. This role will see you: - Carry out routine and emergency service/repair work on various Xylem products - Primary focus is Xylem’s UV & Ozone systems and associated equipment...


  • Slacks Creek, Queensland, Australia RACQ Full time

    RACQ is seeking a skilled Window Tinting Professional to join their team. This role offers the opportunity to work in a dynamic environment where safety and customer satisfaction are paramount.As a Window Tinting Professional, you will play a pivotal role in upholding RACQ's standards by preparing surfaces and applying window tinting to vehicles of all makes...


  • Armstrong Creek, Queensland, Australia bestchance Child Family Care Full time

    We offer a competitive annual salary of $73,400 with generous salary packaging opportunities.About the Rolebestchance Child Family Care is seeking a dedicated Children's Services Employee to join our team at Armstrong Creek East Children's Centre. This is an excellent opportunity to make a positive impact in the lives of children and families in the...

  • Service Coordinator

    6 months ago


    Eastern Creek, Australia Independent Living Specialists (ILS) Full time

    **Independent Living Specialists (ILS)** has evolved over the last 18 years to be the largest supplier of Assistive Technology equipment in Australia. We have 60 stores and over 800 team members located in the ACT, NSW, Queensland, Victoria and South Australia, and are continuing to expand our footprint. An opportunity is now available for a **Permanent...


  • Kemps Creek, New South Wales, Australia Evolve Scientific Full time

    About the CompanyEvolve Scientific, a Western Sydney-based specialist in construction materials development and manufacturing, offers an exciting opportunity for a skilled Research and Development Professional.Estimated Salary: AU$65,000 - AU$85,000 per annumThe successful candidate will support R&D Chemists in performing laboratory work, maintaining...

  • Catering Professional

    3 weeks ago


    Limeburners Creek, Australia Garden Village Full time

    We are seeking a Catering Assistant to join our team at Garden Village, a premier provider of aged care, community service, and retirement living. About UsGarden Village has been supporting our community for over 40 years and is recognised as an industry leader in the field of catering.Job OverviewThis is a fantastic opportunity to work in a dynamic and...


  • Diamond Creek, Victoria, Australia Opal HealthCare Full time

    About the RoleAs a General Services Officer at Opal HealthCare, you will be part of a dynamic team that delivers exceptional care and services to our residents.You will have the opportunity to work in a variety of settings, including catering, cleaning, and laundry, and will be responsible for assisting with food preparation, housekeeping, and providing...


  • Eastern Creek, Western Australia LUXXE Outsourced Hotel Services Full time

    About the RoleWe are currently seeking experienced, service-focused Room Attendants to service a hotel in Eastern Creek. Part Time opportunities are available to the right candidates.Reporting to the Housekeeping Supervisor/ Manager, you will be responsible for the cleaning of guest rooms and replenishing of amenities. You will also be required to maintain...


  • Reedy Creek, Australia King's Christian College Full time

    About Our College">King's Christian College is an expanding, multi-campus educational institution prioritizing the holistic development of students.We foster a culture that emphasizes Christian leadership skills, challenging our students to become active contributors in their communities.With several campuses located across the Gold Coast region, we offer...


  • Eastern Creek, Western Australia Vermeer Australia Full time

    About the CompanyRDO Equipment is a leading Australian business that specializes in the sales and support of John Deere and Vermeer equipment. With a strong presence across 29 dealership locations, we provide parts and service support to various industries including agriculture, construction, and forestry.We pride ourselves on being a trusted business...