
IT Service Continuity Specialist
1 week ago
This role involves ensuring the continuity of our customers' IT systems and delivering high-quality services.
Key Responsibilities:
- Lead a team in assessing, developing, and communicating recovery environment requirements and plans for our customers.
- Ensure Disaster Recovery plans align with relevant legislation and organisational insurance requirements.
- Identify recovery requirements for new applications and systems, and manage the implementation of recovery and availability techniques and technologies.
- Maintain monthly status reporting, plans, and other Disaster Recovery documentation.
Requirements:
- 5+ years of experience in commercial IT, with a background in both mainframe and client/server technologies.
- Thorough knowledge of information systems, operating systems, databases, and networking.
- Excellent customer relationship building and management skills.
As an agile organisation, we adapt to changing customer needs, technology advancements, and internal stakeholder demands. Roles evolve accordingly.
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