Continuous Improvement Specialist
3 days ago
We are seeking a dedicated professional to join our team as a Continuous Improvement Specialist. The successful candidate will play a key role in driving process improvements across our mental health service, focusing on feedback, audits, and clinical risk management.
This includes supporting the collection, use, evaluation, and management of feedback and risk information within the Area Mental Health Service. The ideal candidate will be a resource and contact person for feedback and complaints management, risk monitoring, and improvement, adherence to standards, and legislative compliance across the service.
Main Responsibilities- Develop and implement processes for continuous improvement
- Capture, analyze, and manage feedback and risk data
- Manage feedback and complaints, and enhance services through quality improvement initiatives
- A relevant tertiary qualification in a clinical discipline and/or health service management
- Experience in facilitating organisational change and staff involvement in planning and service development initiatives
As a valued member of our team, you will have the opportunity to contribute to a dynamic and supportive work environment that promotes continuous learning and growth. Our organisation is committed to attracting and retaining a diverse workforce that reflects the community we serve.
About UsWe are a leader in healthcare delivery, improvement, research, and education. We strive to make a positive impact on the lives of our patients, families, and communities.
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