Membership Engagement Specialist

3 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $73,158 - $83,992

**About the Position**

We're seeking a professional to fill this role in our Member Services department.

This key member will serve as the primary contact for members, offering tailored solutions across various products and services.

This role is critical in shaping the member experience and fostering lasting relationships. The successful candidate will possess exceptional skills in engaging members with empathy and understanding, focusing on their unique needs.

You'll work closely with our team to maintain up-to-date knowledge of our products, services, and policies. Contributing to a positive team culture is also essential.

Key Responsibilities:

  • Engage members with empathy and understanding
  • Communicate effectively to meet member expectations
  • Maintain up-to-date knowledge of our products, services, and policies
  • Contribute to a positive team culture

About You:

  • Possess passion for sales and customer service
  • Previous sales experience highly regarded
  • A willingness to learn and participate in our comprehensive training program
  • Excellent communication skills, with a focus on listening and problem-solving
  • Have a drive for excellence and thrive when working in a fast-paced environment
  • Minimum of a Year 12 High School Certificate

Why Work with Us?

We're committed to making a positive impact every day, with opportunities to learn, grow, and be more. Our diverse and inclusive workplace aims to create better outcomes for employees and members alike.

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