Membership Officer

2 weeks ago

Brisbane, Queensland, Australia Robert Walters Full time $60,000 - $90,000 per year

Join a passionate team supporting Queensland's vibrant hospitality industry As Membership Officer, you'll connect with restaurants and bars, drive engagement, and help members get the most from their association. If you love building relationships and making a real impact, this is your chance to shine in a dynamic, people-focused role.

Are you passionate about the hospitality industry and skilled in stakeholder engagement? Join a respected not-for-profit organisation that champions Queensland's vibrant hospitality sector.

About the Organisation

This peak industry body represents the interests of hotels, restaurants, and bars across Queensland. With a proud history and a strong advocacy presence, they support members through training, advisory services, and industry events. As a not-for-profit, their mission is to strengthen the hospitality community and ensure members thrive.

About the Role

As the Membership Officer - Restaurants & Bars, you'll be the first point of contact for members, ensuring they feel supported, informed, and engaged. You'll play a key role in growing the membership base, enhancing retention, and delivering value through events and communications.

Key Responsibilities
  • Act as the primary liaison for member inquiries and support
  • Coordinate onboarding and ensure members understand their benefits
  • Maintain accurate membership records and process renewals
  • Develop strategies for member recruitment and retention
  • Support the planning and delivery of member events and webinars
  • Collaborate with internal teams to align messaging and services
  • Represent the organisation at industry events and forums
What You'll Bring
  • Experience in membership, customer service, or stakeholder engagement
  • Excellent communication and interpersonal skills
  • Strong organisational skills and attention to detail
  • Proficiency in Microsoft Office and CRM/database systems
  • Ability to work both independently and collaboratively
  • Hospitality or tourism sector experience (desirable)
  • Tertiary qualifications in business, communications, or marketing (desirable)
  • A current Australian Driver's Licence
Why Apply?
  • Be part of a passionate team making a real impact in the hospitality industry
  • Enjoy a central Brisbane CBD location
  • Work in a supportive, values-driven environment
  • Opportunity to grow your career in membership and stakeholder engagement

Ready to make a difference in Queensland's hospitality scene?

Apply now with your resume and a brief cover letter outlining your suitability for the role. Alternatively, contact Elena Brady at Robert Walters on or

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply please click apply or call Elena Brady on for a confidential discussion.

  • Paralegal (Start ASAP)

    4 weeks ago

    Brisbane, Queensland, Australia QTAC Guidance Officer Advisory Group Full time

    Results Legal is a specialist litigation firm with a positive and energetic culture. At Results, our people are our most important asset, so we take an active interest in all team members' professional and personal development.We are looking for a Paralegal to join our rapidly growing firm.Who are we?We are an established commercial dispute resolution...

  • Paralegal (Start ASAP)

    4 weeks ago

    Brisbane, Queensland, Australia QTAC Guidance Officer Advisory Group Full time

    Results Legal is a specialist litigation firm with a positive and energetic culture. At Results, our people are our most important asset, so we take an active interest in all team members' professional and personal development.We are looking for a Paralegal to join our rapidly growing firm.Who are we?We are an established commercial dispute resolution...

  • Graduate Engineer

    4 weeks ago

    Brisbane, Queensland, Australia QTAC Guidance Officer Advisory Group Full time

    Your RoleKey responsibilities include:Assist Senior Engineers in planning, designing, and executing engineering projects, including preparing tenders, pre-qualifications, and panel submissions.Collect and analyse data to support team decisions and project outcomes.Conduct technical research to stay current with industry trends and advancements.Collaborate...

  • Graduate Engineer

    4 weeks ago

    Brisbane, Queensland, Australia QTAC Guidance Officer Advisory Group Full time

    Your RoleKey responsibilities include:Assist Senior Engineers in planning, designing, and executing engineering projects, including preparing tenders, pre-qualifications, and panel submissions.Collect and analyse data to support team decisions and project outcomes.Conduct technical research to stay current with industry trends and advancements.Collaborate...

  • Administration Officer

    1 week ago

    Brisbane, Queensland, Australia Estia Health Full time $60,000 - $80,000 per year

    You'll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager and client services officer. Usually, your day will involve:Friendly customer service to everyone – whether in person, on the phone or over email.Managing the front desk, answering calls and managing emails.Welcoming visitors,...

  • Payroll Officer

    4 weeks ago

    Brisbane, Queensland, Australia Alliance Airlines Full time

    Join to apply for the Payroll Officer role at Alliance AirlinesOverviewWe're looking for a detail-driven Payroll Officer to join us at Brisbane Head Office and support the accurate and timely delivery of payroll. Reporting to the Payroll Manager, you'll play a key role in ensuring payroll transactions are processed smoothly, payments are compliant, and...

  • Payroll Officer

    4 weeks ago

    Brisbane, Queensland, Australia Alliance Airlines Full time

    Join to apply for the Payroll Officer role at Alliance AirlinesOverviewWe're looking for a detail-driven Payroll Officer to join us at Brisbane Head Office and support the accurate and timely delivery of payroll. Reporting to the Payroll Manager, you'll play a key role in ensuring payroll transactions are processed smoothly, payments are compliant, and...

  • Collections Officer

    2 weeks ago

    Brisbane, Queensland, Australia Credit Corp Group Limited Full time $90,000 - $120,000 per year

    West End location, a short walk from South Brisbane station, Cultural Centre and local shops and eateriesNo weekends or late nights Monday – Friday 8:00AM – 4:30PMSupportive training and career progression + gain a Cert III in Financial ServicesCredit Corp is Australia's largest provider of sustainable financial services to the credit impaired consumer...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Belgravia Health & Leisure Group Full time $45,000 - $65,000 per year

    QLD, Caboolture Regional Aquatic Leisure Centre - Burpengary 4505Great career paths and development with an entrepreneurial organisationFree facility accessOpportunity to make a real difference to our communityThis is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive...

  • Business Support Officer and Assistant to the CEO

    2 weeks ago

    Brisbane, Queensland, Australia Netball Queensland Full time $60,000 - $80,000 per year

    ABOUT NETBALL QUEENSLANDNetball Queensland (NQ) is the peak state sporting organisation responsible for the governance, development, promotion and administration of netball throughout Queensland.We take seriously our position as custodians of netball in Queensland and prioritise our responsibility to promote inclusion, gender equality and diversity. We are...