Front Desk Supervisor

3 days ago

Sydney, New South Wales, Australia beBeeManagement Full time $87,184 - $109,234
Job Summary

Lead a front desk team and drive exceptional guest experiences by overseeing lobby services, partnering with the General Manager to meet hotel performance goals, and ensuring a strong management presence at the front desk.

This role requires a minimum of 2 years proven experience in a leadership role within Front Office or hospitality management, strong leadership skills, and proficiency in property management systems. The ideal candidate will also have excellent problem-solving, organisational, and multitasking skills to ensure smooth daily operations.

The successful applicant will be committed to delivering exceptional guest service, handling inquiries with professionalism, and working a rotating roster including weekends, evenings, and public holidays.

Key Responsibilities
  • Lead, inspire, and develop the front office team to deliver consistently outstanding service.
  • Partner with the General Manager to meet and exceed hotel performance goals.
  • Oversee lobby services such as car parking, porterage, guest arrivals and departures.
  • Maintain strong communication with housekeeping and engineering departments to ensure maintenance requests are actioned promptly and cleanliness standards are upheld.
Required Skills & Qualifications
  • Minimum 2 years proven experience in a leadership role within Front Office or hospitality management.
  • Strong leadership, communication, and relationship-building skills.
  • Solid knowledge of front office procedures and proficiency in property management systems.
  • Excellent problem-solving, organisational, and multitasking skills.
Benefits
  • Endless growth opportunities across our network.
  • Discounted accommodation & Food and Beverage from day one.
  • Complimentary dry cleaning and car parking on-site.
  • Annual Service Recognition and milestones recognition.
  • Industry leading Progressive leave policies.
Why Work With Us?

Our company values diversity, inclusivity, and employee well-being. We offer reasonable adjustments to support your needs and provide opportunities for growth and development.

  • Front Desk Operations Supervisor

    6 days ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $90,000 - $120,000

    Job DescriptionWe are seeking a skilled and experienced Front Desk Operations Supervisor to lead our front office team and drive exceptional guest experiences. In this role, you will oversee the smooth operation of the front desk, ensuring seamless check-ins, check-outs, and guest interactions. Your leadership skills will be put to the test as you manage a...

  • Supervisor - Front Desk

    5 hours ago

    Sydney, New South Wales, Australia St. Johns Park Bowling Club Full time

    St Johns Park Bowling Club is a leading employer in the hospitality industry in South-Western Sydney. We currently have an exciting opportunity available for a Front Desk Supervisor to join our friendly team. You will be working on a rotating roster every 4 weeks including nights, weekends and public holiday shifts. Average of 38 hours per week with two...

  • Front Desk Supervisor

    6 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

    Job Title: Guest Service Manager">About the Role:We are seeking an experienced Guest Service Manager to lead our Front Office functions and supervise staff on a daily basis. The ideal candidate will have excellent communication skills, be able to prioritize tasks effectively, and have a passion for delivering exceptional customer service.The Guest Service...

  • Front Desk Leadership Role

    1 week ago

    Sydney, New South Wales, Australia beBeeSupervisor Full time $57,000 - $85,500

    Front Desk Supervisor OpportunityThe Front Desk Supervisor is a key member of the practice team, responsible for leading and guiding the front desk staff to deliver exceptional patient service. This role requires a collaborative and supportive approach, with a focus on developing and implementing effective procedures to ensure seamless day-to-day...

  • Front Desk Ambassador

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExcellence Full time $60,000 - $80,000

    Job Title:Front Office Team LeaderJob Description:In this dynamic role, you will be responsible for creating a seamless hospitality experience for our guests. This includes greeting them with warmth and guiding them through check-in and check-out.As the Front Office Supervisor, you will ensure each guest's stay is comfortable, memorable, and uniquely...

  • Front Desk Supervisor

    5 days ago

    Sydney, New South Wales, Australia Sofitel Full time $70,000 - $120,000 per year

    Company DescriptionDiscover the Sofitel Sydney Darling Harbour.Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award winning outdoor infinity pool, state of the art gym overlooking the city...

  • Front Desk Ambassador

    1 week ago

    Sydney, New South Wales, Australia beBeeHospitality Full time $55,000 - $73,000

    Role OverviewWe are seeking a Front Office Supervisor to join our team at The Old Clare Hotel. As a key member of our front desk, you will be responsible for providing exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Greeting Guests: Welcome guests warmly and guide them through check-in and check-out with...

  • Front Office Supervisor

    1 week ago

    Sydney, New South Wales, Australia TWIN TOWERS INN Full time $60,000 - $80,000 per year

    Our motel in Ryde, Sydney is seeking a Front Office Supervisor to join our team. The successful candidate will be responsible for managing the front desk operations and ensuring excellent customer service to all guests. The ideal candidate should have a minimum of 2 years of experience in hotel/motel operations, preferably in a supervisory role. ...

  • Front Office Supervisor

    3 days ago

    Sydney, New South Wales, Australia Solotel Full time

    OverviewFront Office Supervisor role at Oxford House, a 55 luxury art-filled boutique hotel in Paddington, Sydney. The opportunity to drive a VIP guest experience and oversee front desk operations.ResponsibilitiesOversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team...

  • Front Office Supervisor

    3 days ago

    Sydney, New South Wales, Australia Solotel Full time

    OverviewFront Office Supervisor role at Oxford House, a 55 luxury art-filled boutique hotel in Paddington, Sydney. The opportunity to drive a VIP guest experience and oversee front desk operations.ResponsibilitiesOversee the daily operations of the front desk, ensuring high levels of guest satisfaction, smooth check-in/check-out processes, and efficient team...