Front Desk Leadership Role
2 weeks ago
The Front Desk Supervisor is a key member of the practice team, responsible for leading and guiding the front desk staff to deliver exceptional patient service. This role requires a collaborative and supportive approach, with a focus on developing and implementing effective procedures to ensure seamless day-to-day operations.
Key Responsibilities:- Manage and direct front desk staff in their daily tasks and activities.
- Develop and implement training programs to enhance staff skills and knowledge.
- Oversee appointment scheduling, wait times, and patient flow.
- Ensure accurate and efficient management of patient records and communication.
- Collaborate with the clinical team to provide excellent patient care and support.
- Proven experience in customer-facing roles, preferably in a healthcare setting.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- EMIS Web system proficiency.
- A supportive and inclusive work environment.
- Opportunities for professional development and career advancement.
- A competitive salary and benefits package.
We are a dynamic and growing practice committed to delivering high-quality patient care. Our team is passionate about making a positive impact in our community, and we're excited to welcome like-minded individuals to join us on this journey.
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