Community Engagement Specialist
2 weeks ago
We are dedicated to supporting families during challenging times, providing compassionate services and innovative solutions.
Job Title: Local Area Engagement Consultant
Role OverviewYou will develop and implement local marketing plans, acting as the face of Invocare in the community. Your role is hands-on and highly visible, promoting our brand and service delivery.
Key Responsibilities- Customer Experience & Engagement:
- Embed InvoCare values and behaviours, promoting a culture of excellence.
- Represent Invocare positively, participating in local networks and promotions.
- Drive exceptional customer service, ensuring clients understand our services.
- Core Growth:
- Monitor and report on territory risks, opportunities, and competitor activity.
- Develop strong business networks and relationships with key influencers and community groups.
- Collaborate to create and implement strategic local area engagement plans.
- New Growth & Innovation:
- Develop sales plans targeting new market segments in collaboration with business units.
- Operational Excellence:
- Ensure compliance with legal requirements and InvoCare policies.
- Promote efficiency, quality customer service, and cost-effective resource management.
- A high level of self-drive with ability to follow structured work plans.
- Exceptional communication skills, engaging across diverse demographics.
- Minimum 3 years' experience in sales or business development.
- Proven experience achieving financial performance targets within a team.
- Strong ability to develop and maintain local business and community relationships.
- Experience working with diverse geographical teams and ability to travel as required.
- Strong influencing and relationship-building skills with key stakeholders.
- Desirable: Previous experience in the funeral/death industry or healthcare.
The estimated salary for this role is $65,000 - $85,000 per annum, depending on location and experience. Invocare offers a quality work environment and opportunities for personal and professional growth.
How to ApplyIf you are a strategic thinker with a passion for community engagement and commitment to customer service excellence, submit your resume and cover letter detailing your relevant experience and why you are a perfect fit for this rewarding opportunity.
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