Drive Business Growth as a Senior Collections Professional

1 week ago


Brisbane, Queensland, Australia beBeecollections Full time $120,000 - $180,000
Collections and Hardships Manager

This is an exciting opportunity to develop and implement policies and procedures that drive collections growth and customer engagement.

  • Develop and build out collection strategies, collaborating with the Credit Risk Officer to ensure risk requirements are met
  • Implement policies and procedures for your existing team, while growing your department and leading existing team members
  • Expand collections, hardships, and retentions, providing leadership and guidance over time
  • Assist with complex cases within the portfolio and advise your team on innovative solutions
  • Lead and coach on collections, hardships, retentions, and processing
  • Collaborate with Senior Management on reporting aspects, including presenting figures at board meetings
Requirements for Success
  • Previous experience as a Collections Manager, with expertise in hardships and retentions
  • Experience in Consumer Lending, Asset & Equipment Finance
  • Experience in creating and implementing new policies and processes
  • Tech savviness, having worked with various systems and provided technical feedback
  • Strong people skills, with the ability to work in diverse and engaging environments
  • An innovative approach and go-getter attitude


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