Drive Business Growth as a Senior Collections Professional
1 week ago
This is an exciting opportunity to develop and implement policies and procedures that drive collections growth and customer engagement.
- Develop and build out collection strategies, collaborating with the Credit Risk Officer to ensure risk requirements are met
- Implement policies and procedures for your existing team, while growing your department and leading existing team members
- Expand collections, hardships, and retentions, providing leadership and guidance over time
- Assist with complex cases within the portfolio and advise your team on innovative solutions
- Lead and coach on collections, hardships, retentions, and processing
- Collaborate with Senior Management on reporting aspects, including presenting figures at board meetings
- Previous experience as a Collections Manager, with expertise in hardships and retentions
- Experience in Consumer Lending, Asset & Equipment Finance
- Experience in creating and implementing new policies and processes
- Tech savviness, having worked with various systems and provided technical feedback
- Strong people skills, with the ability to work in diverse and engaging environments
- An innovative approach and go-getter attitude
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