Property Claims Specialist

3 days ago

Sydney, New South Wales, Australia beBeeClaims Full time $60,000 - $90,000
Property Claims Career Opportunity

As a Property Claims Consultant, you will play a key role in ensuring claims are handled efficiently and professionally.

Key Responsibilities:
  • Assess and manage property claims in accordance with industry standards and company policies.
  • Handle claims within agreed timeframes and service level agreements (SLAs).
  • Proactively manage claim lifecycles through effective diary management and vendor coordination.
  • Respond to customer complaints with empathy and professionalism.
  • Manage incoming call enquiries and provide clear support to customers and stakeholders.
  • Conduct regular claims reviews and assist with overflow claims as needed.

Essential Skills and Qualifications:

  • 3-5 years of experience in property claims handling.
  • Strong customer service skills and adaptability.
  • Excellent problem-solving and decision-making abilities.
  • Effective time management and organisational skills.
  • Familiarity with regulatory compliance in the insurance industry.
  • Experience working with external vendors.

Key Attributes:

  • Professionalism and integrity.
  • Ability to work under pressure and meet deadlines.
  • Strong communication and interpersonal skills.

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