Customer Service Representative

2 months ago

Springvale, Australia Zeal Refrigeration Group Pty Ltd Full time

**About Us**:
We are a dynamic and growing company, committed to delivering exceptional service to our customers. We are currently looking for a **Customer Service Representative** who excels in communication, scheduling, and multitasking to join our team. If you're a well-organized individual who loves engaging with people and thrives in a fast-paced environment, we’d love to hear from you

**Key Responsibilities**:

- Enter and schedule jobs, coordinating with internal teams and customers to ensure smooth and timely execution.
- Efficiently manage changes to schedules, including rescheduling and updating customers promptly.
- Ensure all customer concerns are addressed promptly, escalating issues as needed.
- Collect and document customer feedback on services, identifying trends and areas for improvement.

**About You**:

- You have a natural talent for communication, able to express yourself clearly and professionally in both written and verbal formats.
- You're patient, empathetic, and genuinely enjoy helping others solve their problems.
- You're highly organized, able to juggle multiple tasks while staying on top of details.
- You adapt well to change and can manage shifting schedules and priorities with ease.
- You're a team player who thrives in a collaborative environment but can also work independently when needed.
- You bring a positive attitude to work every day and stay calm under pressure.
- Ideally, you have experience in customer service or a similar role, but most importantly, you're eager to learn and grow.

**Qualifications**:

- Proven experience in a customer service role, preferably in a scheduling or administrative capacity.
- Exceptional communication skills, both written and verbal.
- Strong ability to multitask and manage time effectively and attention to detail
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM or scheduling software is a plus.
- Ability to remain calm under pressure and handle changes in a fast-paced environment.
- Ability to speak Mandarin helpful

**Our Values**
- Growth:

- Respect:

- Honesty:

- Teamwork:

- Professionalism:
**Why Join Us**:

- Flexible hours if you have a young family
- Great bosses
- Supportive and collaborative team environment

If you want to be a key player in our team who shares our values and is ready to contribute to a company that prioritizes excellence, we invite you to apply. Join us in shaping the future of Zeal Refrigeration Group

**Job Type**: Part-time

Pay: $25.00 - $30.00 per hour

Expected hours: 25 - 30 per week

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Customer service: 2 years (preferred)

**Language**:

- Mandarin (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Customer Service Representative

    1 month ago

    Springvale, Australia Michael Page Full time

    {"title": "Customer Service Representative", "description": "About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer...

  • Customer Service Representative

    3 weeks ago

    Springvale, Australia Michael Page Full time

    About Our ClientOur client is a well-established entity in the property sector, boasting a vast portfolio of properties across various regions. With a team of over 1000 employees, they are recognised for their commitment to excellence and innovation in their field.Job DescriptionRespond to customer inquiries promptly and professionally.Record and follow up...

  • Customer Service Representative

    3 weeks ago

    Springvale, Australia Veritas Recruitment Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Veritas Recruitment. The ideal candidate will have experience in processing complex and high-volume orders, managing stock availability, and providing excellent customer service.Key Responsibilities:Process customer orders and ensure accuracyManage stock availability to...

  • Customer Service Representative

    4 weeks ago

    Springvale, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Michael Page. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries in a timely and professional manner,...

  • Customer Service Representative

    3 weeks ago

    Springvale, Australia Michael Page Full time

    About Our ClientOur client is a well-established entity in the property sector, boasting a vast portfolio of properties across various regions. With a team of over 1000 employees, they are recognised for their commitment to excellence and innovation in their field.Job DescriptionRespond to customer inquiries promptly and professionally, ensuring a positive...

  • Customer Service Representative

    2 weeks ago

    Springvale, Australia Michael Page Full time

    About the RoleThe ideal candidate for this permanent Customer Service Representative position will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service and SupportRespond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and helpful information to...

  • Customer Service Representative

    3 weeks ago

    Springvale, Australia Michael Page Full time

    About Our ClientOur client is a well-established entity in the property sector, boasting a vast portfolio of properties across various regions. With a team of over 1000 employees, they are recognised for their commitment to excellence and innovation in their field.Job DescriptionRespond to customer inquiries promptly and professionally, ensuring a positive...

  • Customer Service and Sales Representative

    4 weeks ago

    Springvale, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative at our Springvale store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge to...

  • Customer Service Representative

    3 weeks ago

    Springvale, Australia Michael Page Full time

    About Our ClientOur client is a well-established entity in the property sector, boasting a vast portfolio of properties across various regions.Job DescriptionKey ResponsibilitiesRespond to customer inquiries in a timely and professional manner.Record and follow up on customer interactions, transactions, comments, and complaints.Communicate and coordinate...

  • Customer Service Representative

    6 days ago

    Springvale, Australia Veritas Recruitment Full time

    We are partnering with a highly respected client to fill a Customer Service & Administrator position. This role will report to the Customer Service Sales Administration Manager and will involve:Key ResponsibilitiesProcessing customer orders and ensuring all details are accurateManaging stock availability to achieve KPIs and finalising orders for customers...

  • Customer Service Representative

    2 days ago

    Springvale, Australia Veritas Recruitment Full time

    We are partnering with a respected client in their industry to fill a permanent full-time Customer Service & Administrator position. Reporting to the Customer Service Sales Administration Manager, the successful candidate will start as soon as possible.Key Responsibilities:Process customer orders and ensure all details are correct for orders worth up to...

  • Customer Service Advocate

    2 weeks ago

    Springvale, Australia Michael Page Full time

    About Michael PageMichael Page is a leading recruitment agency that provides high-quality candidates to clients across various industries.Job DescriptionAs a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.Key ResponsibilitiesRespond to customer...

  • Customer Service and Sales Representative

    2 months ago

    Springvale, Australia Beacon Lighting Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service and Sales Assistant at our Springvale store.Key ResponsibilitiesProvide exceptional customer service to our retail and trade customersPromote and expand our Trade Loyalty Program and Trade accountsDevelop strong product knowledge...

  • Sales and Customer Service Representative

    3 weeks ago

    Springvale, Australia Domayne Full time

    About the Role:We are seeking a highly motivated and results-driven Salesperson to join our Springvale Store team at Domayne, one of Australia's premium contemporary retailers.Key Responsibilities:Provide exceptional customer service and sales support to customersDevelop and maintain a strong understanding of our products, including bedding solutionsWork...

  • Mobile Sales Representative

    4 weeks ago

    Springvale, Australia Conquest Personnel Pty Ltd Full time

    About the RoleWe are seeking a highly motivated and experienced Mobile Sales Representative to join our team at Conquest Personnel Pty Ltd. As a Mobile Sales Representative, you will be responsible for servicing customers within your allocated territory, providing support and advice on products as required, and maintaining transactional records, profit and...

  • Sales Representative

    2 months ago

    Springvale, Australia Superbolt Pty Ltd Full time

    **Superbolt | Your Partner in Digital Signage** Superbolt is a cutting-edge digital signage platform designed for lightning-fast content creation and distribution across multiple screens — anywhere, anytime. Developed by industry leaders and supported by a dedicated team in Australia, we help brands get seen in smarter, simpler, and more streamlined...

  • Technical Sales Representative

    7 months ago

    Springvale, Australia Engineering Networks Pty Ltd Full time

    Professional growth & career advancement within a reputable national distributor - Comprehensive training provided to enhance sales skills and product knowledge. - Dynamic team committed to exceptional service and industry success. **The company** Due to consistent growth, this well-known and trusted national distributor of wiring accessories, home...

  • Sales Representative

    5 months ago

    Springvale, Australia Allan Hall HR Full time

    Supportive team environment - Enjoy variety and building rapport with trades customers. - Immediate start - carer progression and mentorship Fantastic opportunity for a Salesperson to join a small and supportive team in Springvale. This is a unique opportunity for an engaging team player with superb customer service and a passion for sales, looking to...

  • Technical Sales Representative

    1 month ago

    Springvale, Australia Hager Electro Pty Ltd Full time

    You are a passionate about Sales and have got technical knowledge? Our products and customers are nothing new for you? We are currently looking for our future** **Technical Sales Representative** **based in Melbourne, Victoria for a permanent contract. Driven by results, you will own and manage your territory working with our channel partners and product...

  • Call Centre Representative

    5 months ago

    Springvale, Australia DELTONE SOLUTIONS PTY LTD Full time

    _Deltone Solutions is a supplier of printing supplies and office technology in Melbourne’s South eastern suburbs._ _Being a fast growing business, Deltone Solutions is looking for staff to join our sales team._ _We are seeking a motivated individual who is looking for a career in sales and account management_. Successful applicants will receive full...