Customer Experience Strategist

4 days ago

Brisbane, Queensland, Australia beBeeCustomer Full time $71,150 - $78,751
Job Title: Customer Experience Strategist

We are seeking an experienced Customer Experience Strategist to lead our team in fostering a customer-centric culture.

Key Responsibilities:
  • Develop and implement CX strategy, aligning it with global initiatives.
  • Collaborate with the global CX team on surveys, analysis, and insights reporting.
  • Mobilize improvement areas across operations, track progress, and ensure appropriate metrics are in place.
Requirements:
  • Previous experience in a Customer Experience role.
  • Strong time-management, organizational, and multitasking abilities.
  • Excellent communication, interpersonal, and collaborative skills.
Additional Skills:
  • Creative problem solver with strong analytical skills.
  • High attention to detail and accuracy.
  • Effective analytical, project management, and negotiation skills.
Preferred Qualifications:
  • Experience in operations or project management; experience in health insurance is advantageous.
  • Third-level business degree or appropriate professional qualification. CX qualification or experience in cultural change programs is beneficial.

  • Customer Experience Strategist

    2 days ago

    Brisbane, Queensland, Australia beBeeStrategist Full time $95,000 - $125,000

    Job Description:We are seeking a skilled Customer Experience Strategist to lead our retail team. As a key member of our organization, you will be responsible for developing and implementing customer-focused strategies to enhance the shopping experience.Key Responsibilities:Create and implement local customer relations action plansElevate customer...

  • Lead Customer Experience Strategist

    5 days ago

    Brisbane, Queensland, Australia beBeeExperience Full time $71,150 - $78,951

    Customer Experience StrategistThis role plays a pivotal part in cultivating a customer-centric culture, ensuring alignment with global initiatives and driving continuous improvement in customer experience delivery.Main Responsibilities:Lead the CX strategy for Health, guaranteeing alignment with the global Voice of Customer program.Implement actions to...

  • Customer Experience Strategist

    2 days ago

    Brisbane, Queensland, Australia beBeeExperience Full time $80,000 - $125,000

    We are seeking a skilled professional to fill the role of Customer Experience Strategist. This impactful position will involve driving deliverables by blending office days with remote work. Cutting-edge strategies and data-driven insights will be crucial in achieving success.The successful candidate will join our dynamic team, focusing on a key client...

  • Customer Experience Strategist

    3 hours ago

    Brisbane, Queensland, Australia beBeeStrategist Full time $90,000 - $120,000

    Building customer-centric marketing campaigns is a pivotal role in this industry. As a Customer Experience Strategist, you will lead cross-functional initiatives that drive growth, engagement and brand loyalty across global markets.About the RoleThis position involves leading multi-channel campaigns to captivate, convert and retain customers. Key...

  • Customer Communications Strategist

    1 week ago

    Brisbane, Queensland, Australia beBeecommunications Full time $120,000 - $140,000

    Job Title:Customer Communications StrategistWe are seeking a Customer Communications Strategist to lead innovation and customer-first solutions in a high-impact role.

  • Senior Brand Experience Strategist

    15 hours ago

    Brisbane, Queensland, Australia beBeeBrand Full time $110,000 - $155,000

    Senior Brand Experience Strategist About the roleWe are seeking a seasoned and creative Senior Brand Experience Strategist to join our dynamic team. The ideal candidate will have significant experience in leading and mentoring teams, with a proven track record of developing innovative brand strategies that drive business growth.Responsibilities:- Develop...

  • Senior User Experience Strategist

    1 week ago

    Brisbane, Queensland, Australia beBeeUX Full time $147,640 - $160,000

    Lead UX StrategistWe are recruiting a Lead UX Strategist to lead the development and rollout of a scalable UX framework across international digital products.In this role, you'll work closely with the UX Manager and global teams to define and implement best-practice design systems, driving a consistent, human-centred user experience across platforms.The...

  • Digital Experience Strategist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeCRO Full time $90,000 - $150,000

    Unlock Digital Growth as a UX & CRO StrategistJob Description:As a UX & CRO Strategist, you will play a pivotal role in driving digital growth by enhancing user experiences and optimizing business outcomes. You will collaborate with cross-functional teams to analyze data, develop strategic solutions, and execute A/B tests to achieve client goals.Key...

  • Product Strategist

    6 days ago

    Brisbane, Queensland, Australia beBeeCustomerCentric Full time $80,000 - $120,000

    Job Title:Product StrategistAbout the Role:We are seeking a skilled and motivated Product Strategist to join our team. As a Product Strategist, you will be responsible for developing and executing product strategies that meet business objectives and customer needs.Key Responsibilities:Develop and execute product roadmaps to drive business growth and customer...

  • Customer Retention Strategist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeRetention Full time $80,000 - $120,000

    Role Overview:We are seeking a skilled Customer Retention Strategist to join our team. As a Senior CRM Specialist, you will play a critical role in enhancing customer retention rates and maximizing lifetime value.Main Responsibilities:Develop and execute customer lifecycle programs aligned with business objectives.Manage end-to-end campaign development,...