Customer Service Advisor

7 days ago


Ballarat, Victoria, Australia Serco Full time

Exciting Opportunities in Customer Support

Serco is currently seeking dedicated individuals for full-time and part-time roles in Customer Support with our esteemed State Government client. Become a part of our renowned Contact Centre team and advance your career in customer relations.


Position Overview:

  • Attractive salary and comprehensive benefits
  • Long-term employment opportunities available
  • Five weeks of paid training offered
  • Pathways for professional growth
  • Welcoming and inclusive workplace culture

Key Responsibilities:

  • Assist customers with inquiries on behalf of the State Government
  • Manage both incoming and outgoing customer communications
  • Contribute positively to the experiences of customers and the community

Qualifications:

  • Strong verbal and written communication abilities
  • Willingness to acquire new skills
  • Full vaccination against COVID-19 is required
  • Must possess Australian Citizenship

About Serco:

Serco is a worldwide organization committed to providing essential public services across various sectors. We employ around 50,000 individuals focused on enhancing public services for the greater good.


We encourage individuals from diverse backgrounds to consider these opportunities and contribute to meaningful service every day.



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