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Mental Health Intake Coordinator
3 weeks ago
A rewarding career opportunity has arisen for a qualified mental health professional to join our team as a Mental Health Intake Coordinator.
Job Description:
The successful candidate will play a key role in connecting clients to vital mental health services by managing the regional intake and referral queue, ensuring timely and appropriate allocation of clients to clinicians. This includes conducting intake assessments for couples and family counselling, including Family and Domestic Violence (FDV) screening.
Responsibilities:
- Manage the regional intake and referral queue to ensure timely and appropriate allocation of clients to clinicians.
- Conduct intake assessments for couples and family counselling, including FDV screening.
- Liaise with clients, clinicians, and internal teams to ensure delivery of trauma-informed, client-centred support.
- Maintain a small clinical caseload and support internal referrals.
- Contribute to quality improvement, program evaluation, and clinical policy development.
Required Skills and Qualifications:
The ideal candidate will possess the following skills and qualifications:
- Brings a warm, empathic and professional therapeutic approach.
- Demonstrates sound clinical judgement, attention to detail and effective time management.
- Thrives in a fast-paced, dynamic environment and can confidently prioritise tasks.
- Possesses excellent interpersonal and communication skills, with a strong understanding of trauma informed care.
- Is comfortable using IT systems and clinical documentation tools.
- Has experience in assessing and managing risk, particularly in family and domestic violence contexts.
Benefits:
The successful candidate will enjoy the following benefits:
- Ongoing training and development opportunities.
- A competitive hourly rate.
- Opportunities for career advancement and professional growth.
Others:
Our organisation is committed to providing a supportive and inclusive work environment for all employees. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. Reasonable adjustments will be made for individuals with disability throughout the recruitment process.
