Merchant Services Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $90,000
Job Summary

We are seeking a skilled merchant servicing professional to join our customer-obsessed team.

In this role, you will assist customers with technical issues related to their merchant terminals, providing exceptional service and tailored solutions.

You will work collaboratively with colleagues and other departments to ensure fast and satisfactory results for our valued customers.

We prioritise the needs and satisfaction of our customers above all else, fostering innovation and creating strong, lasting relationships.

Main Responsibilities
  • Resolve customer complaints with high service standards.
  • Provide excellent customer service in a high-volume call environment.
  • Collaborate with teams to achieve fast and efficient outcomes.

This is an exciting opportunity to join a dynamic team that values customer satisfaction and strives to be the most customer-centric organisation in Australia and New Zealand.

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