
Effective Membership Liaison
6 days ago
We are seeking an organized and effective Member Engagement Specialist to join our team.
The successful candidate will play a pivotal part in enhancing consultation and engagement with external stakeholders, responding to consistent feedback from members. Key responsibilities include:
- Streamlining and coordinating engagement activities;
- Improving communication by proactively managing contact lists and selecting the most effective channels—email, survey, or meetings;
- Collaborating with internal stakeholders to leverage insights to refine consultation, communication, and coordination strategies;
In addition to these key responsibilities, the Member Engagement Specialist will have the opportunity to develop their skills and experience in a dynamic and supportive environment.
Required Skills and Qualifications:
- At least 2 years of experience in member engagement or business administration and stakeholder management;
- Broad knowledge of payments technology or financial industry sectors;
- Proven ability to manage, update, and audit contact and list databases;
- Experience generating reports and analysing data for stakeholder reporting and decision-making;
- Ability to build and maintain productive relationships with internal teams and external members; acting as liaison during consultations;
- Capable of tailoring messages for diverse member groups and internal stakeholders across multiple channels;
- Experienced in scheduling, planning, and managing logistics for member sessions, meetings, or workshops;
- Deep experience relating to balancing multiple priorities and deadlines across different areas (systems, communications, meetings);
Benefits of Working With Us:
Our company encourages applicants who share our values of leading with heart, learning for tomorrow, and living our legacy. We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help.
How to Apply:
If you are ready to be a game changer, please submit your application.
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