Membership Liaison Specialist

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $90,000 - $130,000
">

Job Description:

"

The Membership Support representative plays a key role in providing expert guidance and support across various membership pathways, acting as an ambassador for the organization.

"

Key responsibilities include:

"
  • "
  • Providing timely and effective responses to member inquiries across multiple communication channels, ensuring compliance with service level agreements (SLAs) and customer service standards."
  • Offering specialist advice, solutions, and promoting products and services, generating new leads and opportunities while fostering member engagement through effective relationship management."
  • Maintaining comprehensive product knowledge to offer first-line responses and accurately updating customer information in internal databases, ensuring data integrity."
  • Collaborating with stakeholders to address member inquiries and resolve accounting-related issues, while ensuring compliance with data protection regulations."
  • Contributing to the development and testing of new processes and systems, providing feedback and valuable customer insights to drive service improvements."
"

About You:

"

You will thrive in a fast-paced, customer-focused environment, representing the organization and providing expert support to members while building lasting relationships. You will bring a passion for problem-solving, strong communication skills, and a commitment to delivering exceptional customer service.

"

Requirements include:

"
  • "
  • Proven experience in customer service, particularly within a professional or membership-based environment, with a focus on delivering exceptional customer experiences."
  • Commercial awareness, high organizational skills, and ability to prioritize tasks effectively while adhering to quality assurance standards and procedures."
  • Skilled at building and maintaining relationships with members, stakeholders, and the public, with the ability to handle challenging situations professionally."
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and committed to personal development and continuous improvement through training and coaching."
"

Benefits:

"

We offer a comprehensive package of benefits to support your work-life balance, health, financial security, and personal time. This includes:

"
  • "
  • Employee Assistance Programme"
  • Income protection"
  • Life assurance"
  • Pension scheme"
  • Flexible leave policies"
  • 23 days annual leave plus public holidays"
"

Equal Opportunities Employer.

">

  • Patient Liaison Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeePatient Liaison Full time $75,433 - $77,769

    **Patient Liaison Officer Role Summary:**The Sutherland Shire is home to a comprehensive range of inpatient and outpatient healthcare services. This role offers the opportunity to promote private health insurance and ensure timely collection of billing information.**Key Responsibilities Include:Affiliate with patients to identify opportunities to convert...

  • Effective Membership Liaison

    6 days ago

    Sydney, New South Wales, Australia beBeeCoordinator Full time $90,000 - $110,000

    Member Engagement Specialist JobWe are seeking an organized and effective Member Engagement Specialist to join our team.The successful candidate will play a pivotal part in enhancing consultation and engagement with external stakeholders, responding to consistent feedback from members. Key responsibilities include:Streamlining and coordinating engagement...

  • Healthcare Professional Management Coordinator

    7 days ago

    Sydney, New South Wales, Australia beBeePatient Liaison Full time

    As a key member of our patient care team, we are seeking an exceptional Patient Liaison Team Leader to oversee the smooth operation of our newly established Patient Liaison department in our Surry Hills clinic.The successful candidate will be responsible for guiding and mentoring the Patient Liaison team, ensuring they provide top-notch customer service to...

  • Oncology Liaison Specialist

    6 days ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time $120,000 - $180,000

    About Liaison SpecialistsLiaison specialists play a pivotal role in healthcare teams, using their expertise to facilitate communication and collaboration among experts, professionals, and researchers.As a liaison specialist, you will be responsible for building strong relationships with healthcare professionals and scientific experts, sharing data and...

  • Frontline Liaison Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeAdministration Full time $60,000 - $80,000

    Frontline Liaison SpecialistThe Frontline Liaison Specialist will serve as the primary point of contact between clients and our organization. Key responsibilities include responding to client inquiries, welcoming visitors, maintaining organized workspaces, and providing administrative support as needed.Key QualificationsPrior experience in a reception or...

  • Membership Engagement Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeMembership Full time $45,000 - $60,000

    Membership Engagement SpecialistTo inspire and motivate individuals to adopt healthy lifestyles, we are seeking a dedicated Membership Engagement Specialist.This role will focus on driving membership sales through lead generation and closing new memberships. The ideal candidate will have strong communication skills, basic math abilities, and fundamental...

  • Healthcare Liaison Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeProfessionalism Full time $100,000 - $150,000

    Job Title: Healthcare Liaison Specialist">About the JobWe are seeking a skilled and experienced Healthcare Liaison Specialist to join our team in Oncology (solid tumours). As a liaison, you will play a crucial role in building and maintaining relationships with healthcare professionals and scientific experts across Australia.Your key responsibilities will...

  • Community Liaison Specialist

    7 days ago

    Sydney, New South Wales, Australia beBeeCommunityLiaison Full time $100,000 - $130,000

    Community Liaison SpecialistWe are seeking a skilled Community Liaison Specialist to facilitate community engagement for a major construction project.The ideal candidate will have a strong background in marketing and communications, with experience in developing and implementing communication strategies.Key Responsibilities:Manage communications and...

  • Membership Specialist

    7 days ago

    Sydney, New South Wales, Australia Crown Resorts Part time

    Company DescriptionBetter begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people.We value passion, creativity, and an appetite for change - for the better.Here, you'll be part of the team, empowered to explore more, experience...

  • Strategic Naval Liaison Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLiaison Full time $180,000 - $220,000

    Job Role OverviewThe role of the Australasia Liaison Office Head encompasses leading a seasoned professional who will spearhead the region's naval liaison efforts, providing specialist expertise in the naval discipline.As a key contributor to the team, this individual will play a pivotal role in supporting projects that deliver commercially focused solutions...