Customer Service Representative

3 weeks ago


Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full time

About the Role

We are seeking a Customer Service Officer to be the face of our branch in Community Bank Alice Springs. As the primary point of contact for customers, you will provide exceptional service and support, helping them with transactions, educating them on our online platforms and tools, and recommending our products and services to meet their financial goals.

About You

You will thrive in a fast-paced and varied role where you can make a real impact for both your customers and your community. You will be comfortable working in a changing environment as we adapt to digitization and educate and support our customers with their digital literacy and online banking needs.

Key Responsibilities

  • Provide exceptional customer service and support
  • Help customers with transactions and educate them on our online platforms and tools
  • Recommend our products and services to meet customers’ financial goals
  • Work collaboratively as part of a team to achieve business objectives

About Us

Bendigo and Adelaide Bank is a leading financial institution that values diversity and inclusion. We are committed to creating a workplace culture that is inclusive, respectful, and supportive of all employees.

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional development and career growth
  • A dynamic and supportive work environment


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