Customer Services Representative

4 weeks ago


Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full time

About the Role

We are seeking a motivated and customer-focused Customer Service Officer to join our team at Bendigo Bank. As the face of the branch, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our customers.

Key Responsibilities

  • Provide exceptional customer service and support to customers through face-to-face and phone interactions
  • Process customer transactions and inquiries in a timely and efficient manner
  • Upsell and cross-sell bank products and services to customers
  • Work collaboratively with the team to achieve sales and service targets
  • Continuously improve customer knowledge and skills to provide tailored solutions to customers

About You

To be successful in this role, you will require:

  • Extensive experience in a customer service environment
  • Demonstrated competence in achieving consistent sales results
  • An ability to confidently communicate with customers face-to-face and over the phone
  • An eagerness to learn and understand the bank's products and services
  • Experience in the banking and finance industry is a plus, but not essential

Why Bendigo Bank?

We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering exceptional customer experiences and making a positive impact in our communities.



  • Darwin, Northern Territory, Australia Belgravia Leisure Full time

    The RoleAs a Customer Service Representative, you will be responsible for acquiring new memberships for Health and Fitness and Learn to Swim. With a strong sales and customer service background, you will have experience in achieving sales targets and delivering exceptional customer service.Our key accountabilities include:Achieve set sales targets on a daily...


  • Darwin, Northern Territory, Australia Citrus Group Full time

    About Citrus GroupCitrus Group is a leading provider of innovative solutions in the industry. We are seeking a skilled Customer Service Representative to join our team.About the RoleThis role involves providing exceptional customer service to clients via phone, ensuring that all queries and concerns are resolved promptly and efficiently.Key...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    About the RoleWe are currently seeking a motivated and enthusiastic Customer Service Representative to join our team at Programmed.This is an exciting opportunity for individuals who enjoy working with people, providing excellent customer service and exceeding expectations.As a Customer Service Representative, you will be responsible for managing customer...


  • Darwin, Northern Territory, Australia Citrus Group Full time

    We are seeking a Customer Service Representative to join our team at Citrus Group, a leading provider of customer service solutions in Australia. As a Customer Service Representative, you will be the primary point of contact for our clients, providing world-class service and support in a fast-paced and dynamic environment. Key Responsibilities and...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Customer Service RoleMercure Darwin Airport Resort & Novotel Darwin Airport Hotel are conveniently located near the airport and a short drive from the Darwin CBD, offering a prime location for business and leisure travellers.We are seeking a skilled Customer Service Representative to join our team, providing quality service to our guests during check-in,...


  • Darwin city centre, Northern Territory, Australia Telstra Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team in Telstra Retail Stores. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer service and providing tailored solutions to our customers.Key ResponsibilitiesBuild strong relationships with customers to understand their needs and...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Customer Service RoleWe are seeking a skilled Customer Service Representative to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesDeliver...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    At Programmed, we are always looking for enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a valued member of our team, you will have the opportunity to work in a dynamic environment, providing exceptional customer service and support to our clients.About the RoleThis is a fantastic chance to kick-start your...


  • Darwin city centre, Northern Territory, Australia Kinetic IT Full time

    Job Title: Customer Service Representative - DarwinAbout the OpportunityWe are seeking a skilled Customer Service Representative to join our team in Darwin, providing exceptional service to our clients.Key Responsibilities:Provide top-notch customer service over the phone or via emailRemotely troubleshoot and resolve technical issuesLog jobs and escalate to...


  • Darwin city centre, Northern Territory, Australia Betfair Full time

    We are seeking a highly skilled Customer Service Representative to join our dynamic team at Betfair Australia. As a key member of our Customer Service Day Team, you will be responsible for delivering exceptional customer experiences through efficient and professional communication.Key responsibilities include:Providing accurate and timely information to...


  • Darwin, Northern Territory, Australia JB Hi-Fi Full time

    About the OpportunityWe are seeking enthusiastic, passionate, and highly motivated sales and customer service representatives to join our friendly team. If you have a passion for home entertainment, music, movies, technology, appliances, and/or games, we would love to hear from you.Our customers are at the centre of everything we do, and our peak trade...


  • Darwin city centre, Northern Territory, Australia Betfair Full time

    We are seeking a highly energetic and customer-focused individual to join our Customer Service Night Team on a part-time basis (20 hours).As a Customer Service Representative at Betfair, you will be responsible for providing exceptional customer service to our clients, answering calls and emails, and resolving customer queries in a timely and professional...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel. As a key member of our Front Office team, you will be responsible for handling guest enquiries, bookings, and complaints in a professional and efficient manner.Key ResponsibilitiesRespond to guest enquiries and...


  • Darwin city centre, Northern Territory, Australia Bunnings Full time

    About UsBunnings is a leading home improvement and lifestyle products retailer in Australia and New Zealand, serving both consumer and commercial customers. Our stores offer a wide range of products and services, catering to various needs.Role OverviewWe are seeking a highly motivated Customer Service Representative to join our team. As the face of Bunnings,...


  • Darwin city centre, Northern Territory, Australia People's Choice Full time

    About the roleWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Alice Springs branch. As a key member of our team, you will be responsible for providing exceptional customer service to our members, building rapport and trust, and aligning them to the right products. We offer a...


  • Darwin city centre, Northern Territory, Australia Kinetic IT Full time

    About the Role We're looking for a Customer Service Representative to join our Darwin team, playing a key part in delivering Kinetic IT's award-winning customer service. You will be the first point of contact for our users seeking assistance over the phone or via email. About the Opportunity Opportunity to provide exceptional customer service ...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    We are looking for a highly motivated and charismatic individual to join our team as a Customer Service Representative in the Food and Beverage department at Novotel Darwin CBD.This is a casual role offering hours dependant on occupancy of the hotel, requiring you to work weekends and public holidays. Your primary responsibility will be to provide...


  • Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full time

    About the RoleWe are seeking a Customer Service Officer to join our team at Community Bank Alice Springs. As a key member of our branch, you will be responsible for providing exceptional customer service, processing transactions, and educating customers on our online platforms and tools.Key ResponsibilitiesDeliver world-class customer service to our...


  • Darwin, Northern Territory, Australia Bendigo and Adelaide Bank Full time

    About UsBendigo Bank is committed to delivering exceptional customer experiences and supporting our communities. As a key member of our team, you will play a vital role in achieving our goals.About the RoleAs a Customer Service Officer, you will be the face of our branch, providing exceptional customer service and support. You will work closely with our...


  • Darwin, Northern Territory, Australia Citrus Group Full time

    Customer Service Role DescriptionWe are seeking a skilled Customer Service Agent to join our team at Citrus Group. This role involves delivering exceptional customer service in a busy call centre environment. Key responsibilities include handling customer inquiries, resolving issues, and providing product information.Key Skills and Qualifications:Excellent...