Strategic Account Manager
7 days ago
We are seeking a seasoned sales professional to join our team as a Strategic Account Manager. In this role, you will be responsible for leading and growing relationships with some of Australia's largest and most complex healthcare organisations.
Key Responsibilities- Own and Grow Key Accounts: Build, strengthen, and expand relationships with enterprise healthcare customers, ensuring we are a trusted partner across their operations.
- Drive Growth Opportunities: Identify, influence, and deliver new business opportunities—from product expansion to new partnerships.
- Executive-Level Engagement: Partner with C-suite stakeholders to align our solutions with strategic business priorities.
- Cross-Functional Collaboration: Work closely with product, technology, partnerships, and support teams to deliver tailored solutions that meet customer needs.
- Team Leadership: Lead, mentor, and inspire a team of account managers to deliver exceptional results.
- Customer Advocacy: Be the voice of enterprise customers inside our organisation, shaping product evolution and service delivery.
- Performance Management: Conduct regular reviews with key accounts, using data and insights to drive retention and growth.
- Innovation & Integration: Influence and co-create solutions with partners and internal teams, ranging from complex integrations to enterprise onboarding models.
- A minimum of 8 years of sales experience, preferably with enterprise health customers or financial services experience.
- A keen interest in process improvement and optimisation.
- Excellent stakeholder management and negotiation skills.
- Strong organisational and planning skills in a fast-paced environment.
- Strong people management skills in a sales or account management function.
- A tertiary business or health-related qualification is highly regarded.
We offer a diverse, inclusive workplace where everyone thrives. Our benefits include flexible work arrangements, learning and career development opportunities, paid primary carers leave, paid secondary carers leave, annual team-based volunteer day, birthday leave, Power Up Day, weekly team social events, and mental health and wellness initiatives.
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