Customer Banking Specialist

6 days ago

Central Coast Council, Australia Commonwealth Bank Full time
About the Role

We are seeking a highly skilled Customer Banking Specialist to join our team at Commonwealth Bank.

This is a permanent part-time opportunity, requiring 20.5 hours of work per week. The successful candidate will be required to work a predetermined roster, which includes:

  • Tuesday: 12.00pm - 4.00pm
  • Wednesday: pm
  • Thursday: pm
  • Friday: pm
  • Saturday: 9.45am - 2.15pm

About the Team

The Retail Banking Services (RBS) team at Commonwealth Bank delivers a seamless banking experience to millions of personal and small business customers. We have been serving our communities for over 100 years, with market-leading products, services, and technology.

What We Do

We have a significant impact on people's lives at all stages, from opening their first account to planning for retirement. As a Customer Banking Specialist, you will play a critical role in delivering exceptional customer service and providing holistic solutions to our customers.

Your Key Responsibilities

  • Have in-depth conversations with customers to understand their overall banking needs, including Home Loans, Business Banking, and Financial Advice.
  • Support customers with enquiries, cash handling, transactional service, and maintenance on accounts.
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes.
  • Provide options for customers through education and demonstration of our in-branch technology and digital banking options.
  • Problem solve and provide effective solutions while championing our processes and procedures.

What We're Looking For

  • Proven experience delivering exceptional customer service in a financial services, retail, or hospitality environment.
  • Excellent communication skills and the ability to articulate financial terms in a clear way.
  • The ability to ask the right questions, find solutions, act with integrity, and place the customer at the centre of everything you do.
  • Ability to work in a busy, commercial, and driven retail environment while seeing the big picture for customers and providing them with holistic solutions.
  • A genuine interest in building a career with Commonwealth Bank and improving the financial wellbeing and lives of our customers.

  • Customer Banking Specialist

    3 days ago

    Central Coast Council, Australia Commonwealth Bank Full time

    {"title": "Customer Banking Specialist", "description": "About the RoleWe are seeking a skilled Customer Banking Specialist to join our team at Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a vital role in delivering exceptional customer experiences and providing expert financial advice to our customers.Key...

  • Customer Banking Specialist

    5 days ago

    Central Coast Council, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a skilled Customer Banking Specialist to join our team at Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a vital role in delivering exceptional customer experiences and providing expert financial guidance to our customers.Key ResponsibilitiesConduct in-depth conversations with customers to...

  • Customer Banking Specialist

    1 day ago

    Inner West Council, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our Market Place - Leichhardt Branch team. As a key member of our team, you will be responsible for delivering exceptional customer service and providing financial solutions to our customers.Key ResponsibilitiesHave in-depth conversations with customers to understand their...

  • Banking Consultant

    1 day ago

    Central Coast Council, Australia Australia and New Zealand Banking Group Limited Full time

    About the RoleWe are seeking a highly skilled Banking Consultant to join our Retail Banking team. As a key member of our team, you will play a critical role in providing customers with a seamless banking experience.Your primary responsibility will be to meet each customer's end-to-end financial needs and goals across transaction activities, needs-based...

  • Customer Banking Specialist

    8 hours ago

    Georges River Council, Australia EFinancialCareers Ltd. Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our team at EFinancialCareers Ltd. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing expert financial guidance to our clients.Key ResponsibilitiesConduct in-depth conversations with...

  • Customer Banking Specialist

    4 days ago

    Georges River Council, Australia EFinancialCareers Ltd. Full time

    About the Role:We are seeking a highly skilled and experienced Customer Banking Specialist to join our team at EFinancialCareers Ltd. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing expert advice on banking and financial services.Key Responsibilities:Deliver...

  • Customer Banking Specialist Relief

    3 days ago

    Wollongong City Council, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at the Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesDeliver in-depth...

  • Customer Banking Specialist

    3 days ago

    Gold Coast, Queensland, Australia EFinancialCareers Ltd. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Banking Specialist to join our team at EFinancialCareers Ltd.Key ResponsibilitiesBuild strong relationships with customers to understand their financial needs and provide personalized solutions.Work collaboratively with colleagues to deliver exceptional customer service and achieve...

  • Customer Banking Specialist Relief

    1 day ago

    Narromine Shire Council, Australia Commonwealth Bank Full time

    {"title": "Customer Banking Specialist Relief", "description": "Role OverviewWe are seeking a skilled Customer Banking Specialist Relief to provide support to our branches. As a key member of our team, you will work closely with customers to understand their banking needs and provide tailored solutions.Key ResponsibilitiesProvide relief support to our...

  • Banking Consultant

    6 days ago

    Central Coast Council, Australia Australia And New Zealand Banking Group Limited Full time

    About the RoleWe are seeking a highly skilled Banking Consultant to join our Retail Banking team in Erina, NSW. As a key member of our team, you will play a critical role in providing exceptional customer service and ensuring that our customers receive a seamless banking experience.Key ResponsibilitiesProvide customers with a seamless branch experience by...

  • Banking Consultant

    4 days ago

    Central Coast Council, Australia Australia And New Zealand Banking Group Limited Full time

    About the RoleWe are seeking a highly skilled Banking Consultant to join our Retail Banking team in Erina, NSW. As a key member of our team, you will play a critical role in providing exceptional customer service and ensuring that our customers receive a seamless banking experience.Key ResponsibilitiesProvide customers with a seamless branch experience by...

  • Customer Banking Specialist Relief Maroochydore

    1 day ago

    Sunshine Coast, Australia CommBank Full time

    Customer Banking Specialist Relief **About the Role** As a Customer Banking Specialist Relief in our Maroochydore Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. You will have in-depth conversations with customers about their overall banking needs, including Home Loans, Business Banking, and...

  • Banking Consultant

    1 week ago

    Central Coast Council, Australia Australia and New Zealand Banking Group Limited Full time

    About UsWe are a leading financial institution in Australia and New Zealand, committed to delivering exceptional customer experiences and building a better future for our customers and communities.About the RoleWe are seeking a highly skilled and motivated Banking Consultant to join our Retail Banking team in Erina, NSW. As a Banking Consultant, you will...

  • Customer Banking Specialist Hervey Bay

    1 day ago

    Sunshine Coast, Australia CommBank Full time

    Banking Services Role **About the Role** As a Customer Banking Specialist in our Hervey Bay Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. You will have in-depth conversations with customers about their banking needs, including home loans, business banking, and financial advice. Your role will...

  • Customer Banking Specialist Noosaville

    2 weeks ago

    Sunshine Coast, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career** - **Access to extensive employee benefits & discounts** - **Be part of a collaborative and high-performing culture** - MON 09:30 - 4PM - TUES 11AM - 4p - WED 10:30 - 4pm - THURS 9:30 - 4pm - FRI 9:30 - 4pm **Do work that matters** As the public face of CommBank, the Retail Banking Services...

  • Customer Banking Specialist Relief Maroochydore

    1 week ago

    Sunshine Coast, Australia Commonwealth Bank Full time

    **Thorough training program to kickstart your banking career** - **Access to extensive employee benefits & discounts** - **Be part of a collaborative and high-performing culture As a Customer Banking Specialist Relief - travel will be required to support surrounding branches in the Sunshine coast area **Roster**:10 - 2pm Monday to Friday or 9:30 -...

  • Customer Banking Specialist Relief

    3 days ago

    Wollongong City Council, Australia Commonwealth Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at the Commonwealth Bank. As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer service and providing holistic solutions to our customers.Key ResponsibilitiesProvide in-depth conversations...

  • Customer Banking Specialist Relief

    6 days ago

    Georges River Council, Australia eFinancialCareers Ltd. Full time

    Customer Banking Specialist Relief - Sydney South AreaCommonwealth Bank of Australia, Hurstville, AustraliaPlease note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Full Time Roster (38 hours per week):Travel will be required for this role.The successful applicant will join our relief team and...

  • Customer Banking Specialist Relief

    3 days ago

    Wollongong City Council, Australia Commonwealth Bank Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at the Commonwealth Bank. As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer service and providing holistic solutions to our customers.Key ResponsibilitiesProvide in-depth conversations...

  • Customer Banking Specialist Ashmore and Helensvale

    2 weeks ago

    Gold Coast, Australia Commonwealth Bank Full time

    We are a customer and community focused network of branch colleagues - Together we can create brilliant customer experiences that matter - **Part Time 30.5 hours per week - Monday to Friday** - **3 days at Ashmore branch and 2 days at Helensvale branch (specific days TBC)** - **Hours: Monday 9am-4pm and Tuesday to Friday 9:30 - 4pm** **See yourself in our...