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Customer Banking Specialist Relief Maroochydore

2 months ago

Sunshine Coast, Australia CommBank Full time

Customer Banking Specialist Relief

**About the Role**

As a Customer Banking Specialist Relief in our Maroochydore Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. You will have in-depth conversations with customers about their overall banking needs, including Home Loans, Business Banking, and Financial Advice. You will also support customers with enquiries, maintenance on accounts, and process applications for credit products.

**Key Responsibilities**

* Have in-depth conversations with customers about their banking needs
* Support customers with enquiries and account maintenance
* Process applications for credit products
* Educate customers on our in-branch technology and digital banking options
* Problem solve and provide effective solutions

**Requirements**

* Experience in delivering exceptional customer service in financial services, retail, or hospitality
* Excellent communication skills and ability to articulate financial terms
* Ability to ask questions, find solutions, and place the customer at the centre of everything you do
* Ability to work in a busy and commercially driven retail environment
* Genuine interest in building a career with CommBank

**What We Offer**

* Thorough training program to kickstart your banking career
* Access to extensive employee benefits and discounts
* Collaborative and high-performing culture

**We're an Equal Opportunity Employer**

We encourage Aboriginal and/or Torres Strait Islander people to apply. If you're already part of the Commonwealth Bank Group, you'll need to apply through Sidekick to submit a valid application.