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Customer Banking Specialist

2 months ago

Gold Coast, Queensland, Australia EFinancialCareers Ltd. Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Banking Specialist to join our team at EFinancialCareers Ltd.

Key Responsibilities
  • Build strong relationships with customers to understand their financial needs and provide personalized solutions.
  • Work collaboratively with colleagues to deliver exceptional customer service and achieve sales targets.
  • Process customer transactions and applications for personal loans, credit cards, and other financial products.
  • Conduct financial health checks to assess customers' financial positions and identify opportunities for growth.
  • Participate in community events and fundraising activities to engage with customers and promote the bank's services.
Requirements
  • Excellent communication and interpersonal skills to build strong relationships with customers.
  • Ability to work in a fast-paced, commercial environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills to identify customer needs and provide solutions.
  • Knowledge of financial products and services to provide expert advice to customers.
  • Ability to work independently and as part of a team to achieve sales targets and deliver exceptional customer service.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading financial institution and make a real difference in customers' lives.